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崗位職責/職位描述

As a Service Leader - Room Service, we rely on you to

*?Monitors and ensure smooth operations of Room Service

*?Maintains consistency in quality of food and beverage / service / cleanliness

*?Handles minor complaints and reports them to the Manager or Assistant for proper?action

*?Ensures co-operation and smooth communication between staff and other departments

We are looking for someone who:

* Has a passion for Food & Beverage

* Experience in Room Service, good F&B?knowledge and service awareness

* Guest relations to host International tourist, good command of English is preferred?

*?Loves?interacting with guests and customers

* Willing to work shifts

作為客房送餐主管，我們希望您承擔以下職責：

*?監督和確保本部門的順利運作

*?保持食物、飲品/服務/清潔水準的一致性

*?處理小的投訴, 并向經理或助理報告, 以采取適當的行動

*?確保在本部門和其他部門的工作人員之間順暢合作及溝通

候選人應具備以下能力：

* 對餐飲有熱情

* 酒店送餐部相關工作經驗，具有良好的餐飲知識以及服務意識

* 接待國際游客，英語基礎良好者優先考慮

* 喜歡與客人互動

* 愿意輪班