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崗位職責/職位描述

We are currently looking for a Service?Leader - Jade On 36 Bar Bartender to join our?Food & Beverage?team.

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As a Service?Leader - Jade On 36 Bar Bartender we rely on you to

• Interact and engage with Bar guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule,?bar profitability evaluation etc.?
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the bar.

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We are looking for someone who:

• Has a passion for Bar
• Provide customers with high-quality service with a warm attitude
• Loves interacting with guests
• Preferably has working experience in either a luxury?Bar or a 5* hotel background
• Guest relations to host International tourist, communicates with fluency in English

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賓客服務主管 - 翡翠36酒吧調酒師，虛位以待

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作為賓客服務主管 - 翡翠36酒吧調酒師，我們希望您承擔以下職責：

• 與酒吧客人互動并保持高質量的服務標準
• 激勵團隊成員，保持高度的團隊精神（或團隊凝聚力）
• 有效并專業地處理客人的投訴
• 始終如一地從同事、客人和老板的角度來提高滿意度
• 與服務經理合作支持日常運營，協助完成月度預測、周計劃、餐廳盈利能力評估等工作
• 與服務經理合作，負責酒吧的運營，包括但不限于酒吧的整體氛圍

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候選人應具備以下能力：

• 對酒吧餐飲有熱情
• 以熱情的態度提供客人優質的服務
• 喜歡與客人互動
• 有豪華餐廳或五星級酒店相關工作經驗者優先
• 接待國際游客，能流利地使用英語溝通