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崗位職責/職位描述

·???????? Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.

·???????? 檢查，標注和存儲行李或由應接服務員和門僮送到行李儲存間的客人物品。

·???????? Ensure all claim checks are matched with luggage tag on the item being retrieved.

·???????? 確保所有收到的行李與行李牌相符。

·???????? Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.

·???????? 及時將遺失物品通知前臺經理或值班經理和保安部。

·???????? Deliver checked items to departing guests in the absence of a door or bell attendant.

·???????? 在門僮或應接服務生缺席時將物品送給離店客人。

·???????? Maintain luggage and baggage storage room in a neat and orderly manner.

·???????? 保持行李存儲間整齊干凈。

·???????? Promote team work and quality service through daily communications and coordination with other departments.?

·???????? 通過與其它部門的每天溝通和協作促進團隊合作和高質服務。

·???????? May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.

·???????? 定期檢查和清理酒店入口和周圍區域的垃圾和廢棄物。

·???????? Perform other duties as assigned.

·? ? ? ? ?執行其它分配給的工作。

·?????????Experience working in Intercontinental Group hotels is preferred

·?????????具備洲際集團旗下酒店工作經驗優先考慮