- 職位性質(zhì)：全職
- 工作地區(qū)：上海市普陀區(qū)
- 招聘人數(shù)：若干
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：5千-6千
- 職位有效期：2025-10-31至2026-05-03
職位：Supervisor （Rooms）客房主管
崗位職責(zé)/職位描述
?
To have knowledge of the hotels Quality Standards, Service Standards and
Group Specifications.
?? 了解酒店質(zhì)量標(biāo)準(zhǔn)、服務(wù)標(biāo)準(zhǔn)、集團(tuán)規(guī)范。
- To have knowledge of?
standard operating policies and procedures.
?? 了解 標(biāo)準(zhǔn)操作規(guī)定和流程。
Supervises
and conducts training on a regular basis.
?? 督導(dǎo)培訓(xùn)，并定期開(kāi)展培訓(xùn)。
-? Monitors the
progress of various training programmers on their
effectiveness.
監(jiān)察各種培訓(xùn)計(jì)劃執(zhí)行和進(jìn)展的情況。
-? Creates a positive and highly motivated working environment that promotes
and develops teamwork.
? 創(chuàng)建一個(gè)積極的和有活力的工作環(huán)境，促進(jìn)發(fā)展團(tuán)隊(duì)精神。
-? Utilizes and
develops communication tools and channels for the dissemination of information
and workflow in all sections.
?? 利用各種溝通渠道傳達(dá)信息和分配工作。
-? Is responsible for
keeping all linen closets neat, cleaned and stocked.
??
負(fù)責(zé)布草儲(chǔ)存柜清潔、整齊、貨物充足。
-? Is responsible for maintaining the cleanliness and
neatness of service areas.
負(fù)責(zé)服務(wù)區(qū)域的清潔和整齊。
-? Inspects rooms daily,
including check-out, vacant and make-up rooms for cleanliness and that rooms are
defect free.
每天檢查客房，包括離店房、空房、需打掃。
Inspects all VIP rooms prior to
arrival.
在貴賓抵達(dá)前檢查貴賓房。
-? Maintains a daily logbook of Service Associates –
Guest Room
assignments, maintenance deficiencies and prepares work
order.
堅(jiān)持填寫(xiě)值班日志，包括分房情況，維修問(wèn)題和工作票。
-? Reports to the Service Associate
–Rooms Controller/Order Taker maintenance deficiencies that require immediate
attention and follow up on their status.
向客房監(jiān)控員報(bào)告需要立即維修的問(wèn)題并及時(shí)跟進(jìn)。
-?
Ensures that all vacant / clean rooms and stay over rooms status have been
updated.
保證及時(shí)更改房態(tài)。
-? Ensures proper care and use of equipment, carts,
baskets, cleaning and guest room
supplies.
確保對(duì)設(shè)備、車輛、籃子、清潔用品和客用品的正確維護(hù)和使用。
-? Ensure that all Lost and Found
items are forwarded to the Lost and Found Department according to establishes
procedures.
確保所有的客人遺留物根據(jù)既定流程上報(bào)給失物招領(lǐng)部門(mén)。
-? Reports to the Service Manager –
Guest Floor any loss or damage of furniture, fixture or
equipment.
向樓層經(jīng)理匯報(bào)所有的損失或家具、固定物、設(shè)備的損害
-? To constantly install ownership in
staff to maximize Rooms Profit.
強(qiáng)調(diào)主人翁精神，使客房獲得最大限度的利潤(rùn)。????
-? Ensure
supplies and stocks are maintained.
確保用品儲(chǔ)備充足。
-? Ensures the highest level
of safety and security by facilitating effective training programmes that
delivers a high degree of awareness amongst staff.
?
利用有效的培訓(xùn)方案，提供員工高度的安全意識(shí)。
-? Checks and maintains that all hygiene rules and
regulations are strictly adheres to.
監(jiān)督和檢查，確保嚴(yán)格執(zhí)行衛(wèi)生條例和規(guī)章制度
