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崗位職責/職位描述

Events Sales Manager/Assistant Events Sales Manager?is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals.

負責協調宴會開展，以及宴會客戶的開發和維護，協助宴會銷售總監，完成相應的銷售目標。

Duties and Supporting Responsibilities

• Assist in the establishment of catering sales administration, client history and tracing system within the Sales & Marketing
• Assist in the establishment and enforcement of catering sales proposals and communication standards
• Establish rolling strategic three months sales action plan for the approval of the Director of Event prior to its implementation
• Conduct regular sales activities to professional conference organizers, corporate meeting planners and relevant associations
• Conduct site inspections for and entertain existing or prospective meeting and conference influences, decision-makers and end users.
• Issue BEO and coordinate closely with and provide detailed information to the banquet operations in order to enable the operations to "look after" the client effectively while the event is in-house.
• Issue group resume and coordinate closely with other operating department (i.e. front office, housekeeping etc.) in order to enable the operations to “look after "the guests effectively while the group is in-house.
• Remain updated on catering menus, set-ups, services, capacities and product knowledge.
• Share leads and assist catering sales where appropriate.
• Update Delphi Sales & Catering account and contact profiles.
• Attend and participate in sales and business development meetings.
• Submit sales production and lost business reports. Provide feedback on relevant trends, competitor pricing, creative concepts and any other information that will contribute toward the achievement of by your department head.
• Perform any tasks as assigned by the Management

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Job Requested

• Degree or diploma holder, preferably in hotel management and with office administration experience.???
• Working experience in hotel industry is an advantage.
• Possess energy and take great pride in serving customers.
• Ability to communicate and interact in English, Cantonese and Mandarin with guests, colleagues, and management in a professional manner.
• Well-developed customer service, interpersonal and presentation skills.

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工作職責/職位描述:

• 協助制定宴會銷售的行政工作，客戶檔案和追蹤系統
• 協助制定和執行宴會銷售部的各種標準格式文檔
• 每月制定后三個月的銷售計劃，在得到銷售及會議服務總監的批示后方可實行
• 負責對商務客戶、使館和商會，以及經常與本酒店合作或有意與本酒店合作的客戶，進行日常銷售的拜訪工作
• 定期向會議公司的主辦者，各公司簽約的公關公司和各有關協會做銷售拜訪工作。負責向有意與本酒店合作或一些宴會活動的決策者介紹酒店的設施并進行實地考察
• 發放宴會單和宴會服務部緊密合作，把已經確認的最詳細的活動細節傳達給宴會服務部，并在會議期間負責監督和協調各部門的工作以保證活動的正常進行
• 發放客人團隊信息，并在會議期間緊密協調各營運部門（如前廳部、客房部等）的工作以保證活動的正常進行
• 定期更新和審查宴會的菜單、擺臺、服務、容量和產品知識
• 及時準確的將活動信息傳達給相關的客房銷售
• 及時更新銷售部資料庫內的公司和聯系人的信息
• 參與出席銷售部的客戶開發會議
• 提交銷售報表和丟失生意的報表，提供反饋意見和總結，各競爭酒店的報價，并向部門經理提供有建設性的創意和意見
• 執行任何管理層委托的工作

崗位要求：

• 大專以上學歷，酒店管理專業、具備行政工作經驗者優先。
• 有酒店行業從業經驗者優先。
• 精力充沛且有很強的服務意識。
• 能以專業的溝通和互動的方式與客戶、同事及領導用普通話、英文溝通。
• 具備良好的客戶服務、人際交往及個人展示的技巧。