招賢納士
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- 職位性質：全職
- 工作地區：廣州市天河區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：5千-5.8千
- 職位有效期：2026-05-14至2026-08-12
職位：前臺主管 Front Desk Supervisor
崗位職責/職位描述
Front Desk Supervisor reports to Reception Manager. The Front Desk Supervisor is responsible for overall guest satisfaction by creating a delightful arrival and departure experiences with guests in accordance with the objectives, performance and quality standards established by the hotel.
前臺主管向前臺經理匯報，負責通過為客人提供愉快的入住、退房體驗，以創造與酒店標準一致的客戶滿意度。
Duties and Supporting Responsibilities：?
1.Overall?supervise?the?reception?and?cashier?work?of?the?front?desk,?and?assisted?the?reception?manager?in?compiling?the?staff?attendance?arrangement
2.Conduct?regular?training?base?on?hotel?service?standards,?upselling?and?hotel?membership?strategies?
3.Continuously?improve?service?quality?according?to?hotel?LQE?standards,?strengthen?on-site management,?and?timely?spot?and?solve?problems?in?operation?
4.Strengthen?the?management?of?all?assets?of?the?front?office,?reasonably?control?the?use?and consumption?of?goods?and?schedule?for?advance?purchasing?
5.Implement?the?regulations?of?the hotel?and?other?work?assigned?by?the?superior.
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Job Requested：
1.Minimum of 2 years relevant position in luxury hotels.
2.Must enjoy guest contact and have a natural ability to serve and delight them.
3.A team player with ability to multi-task and remain composed at all times.
4.Basic computer and typing skills.
5.Good command of English and Mandarin, both spoken and written.
