

凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
招聘職位:值班經理/大堂副理?Assistant Manager-FO
1. 組織每天所在班次的例會,宣布每天的住房率、到店客人、離店客人、發生的各種一般尤其是特殊事件。
Conducts daily pre-shift briefings to associates on room occupancy, arrival and departures, functions/ event and special attention that is needed.
2. 在日常的工作運行中與客房部及其他各部門保持緊密的聯系。
Liaises with Housekeeping and other related departments on daily operations.
3.?禮貌并高效的處理客人的要求及投訴,需要時要向前廳部經理匯報,并且確保及時跟
Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Front Office Manager for necessary action and assure follow up with guests.
4. 與客人建立并保持良好的賓客關系。
Establishes a rapport with guests, maintaining good guest relationship.
5.?確保收銀程序能按照嚴格的標準執行,確保每一個程序符合酒店內部及財務部所制定的政策及程序要求。
Ensures that the cashiering procedures are strictly adhered to and that all floats are used appropriately in accordance to Policies & Procedures set by the Hotel and personnel with access to floats comply with internal Policies & Procedures established by Finance.