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崗位職責/職位描述

§ Ensures a high level of product knowledge of hotel.

確保具有高水平的酒店產品知識。

§ Directs and assists in assigning work tocleaning personnel.

指引和協助負責清潔的員工的工作任務。

§ Inspects guest rooms, corridors,staircases, service areas, lobbies, and other public areas for cleanliness andorderliness.

檢查客房、走廊、樓梯間、服務區域、大堂及其它公共區域，以保證這些地方的干凈、整潔。

§ Complies with the Hotel Policies & Procedures relating to Housekeeping Department.

遵守酒店有關客房部的政策及程序。

§ Complies with all systems and procedures as laid down by Rooms Division.

遵守房務部定立的系統及程序。

§ Performs routine duties in the cleaning public areas, ensuring the cleanliness meet Hyatt brand standards.

履行清潔及服務公共區的日常職責，確保公共區的清潔達到凱悅品牌的標準。

§ Delegates appropriately duties andresponsibilities to equipped and resourceful associates, nurturing anddeveloping them whilst ensuring standards of operation and safety aremaintained.

適當地分配職責和責任，以使員工掌握技能并獲得資源；在確保保持運營及安全標準的同時，關心并發展員工。