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崗位職責/職位描述

1. 確保酒店最基本的品牌標準都要被貫徹執行。

Ensures that minimum brand standards have been implemented.

2. 以支持和靈活的態度與其他員工緊密合作，著眼于整個酒店的成功和酒店客人的滿意度。

Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

3. 以支持和靈活的態度和“團隊協作”的精神與其他部門合作。

Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

4. 按照要求維持所有物品和客用品的標準庫存量。

Maintains par stocks of all equipment and guest supplies as required.

5. 根據所定的程序引領客人入座、接受點菜及為客人服務食品及飲料。

Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.

6. 向客人呈送菜單，回答客人問詢并為客人提供關于食品、飲料及服務的建議。

Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.

7. 在每次用餐結束后清理臺面或餐桌并重新擺臺。

Clears and resets counters or tables at conclusion of each course.

8. 按照客人消費的項目計算賬單費用

Computes bill and accepts payment.

9. 按要求執行收銀員職能。

Performs the function of cashier as required.

10. 嚴格遵守財務部發出的關于收銀及現金處理的政策和程序。

Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

11. 對菜單上的所有菜品和飲料有全面的知識和理解，并能推薦菜品和飲料的搭配及促銷。

Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.

12. 執行分派的任何合理任務和額外職責。

Carries out any other reasonable duties and responsibilities as assigned