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發送附件簡歷

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職位:Account Manager 客戶經理(MICE方向)
  • 職位性質:全職
  • 工作地區:浙江省杭州市
  • 招聘人數:1人
  • 學  歷:不限
  • 工作經驗:不限
  • 提供食宿:不限
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:不限
  • 薪資待遇:5千-6.5千
  • 職位有效期:2026-05-29至2026-08-27
職位描述

1.
Manages larger, focus accounts or
special segments.
管理重要客戶或者重點區域。
2.
Identifies new or existing
markets/accounts that meet property sales strategy.
開發適合酒店戰略需要的新客戶或市場。
3.
Understands or is familiar with the
fundamentals of assigned accounts.
了解熟悉客戶的背景。
4.
Develops a sales plan to generate
business from identified markets/accounts
制定銷售計劃 ,從所負責客戶及市場中獲得生意。
5.
Determines the account’s needs,
Marriott’s objectives, and marketing activities of each assigned
market/account.
確認客戶的需求、萬豪的目標,以及細分市場/客戶的戰略。

6.
Continuously communicates the benefits
of the hotel to the customer.
將酒店所提供所擁有的價值傳達給客戶。
7.
Drives/manages account transient,
group and catering production through improved customer loyalty by excellent
account management.
通過有效的客戶管理,提高客戶忠誠度及散客、團隊及會議的產量。
8.
Negotiates transient rates for
assigned accounts.
與客戶商討公司散客價。
9.
Prospects new business through phone
solicitation, outside sales calls, customer visits to the hotel, trade shows,
sales blitzes, direct mail, newspaper/journal research and other customer
interaction or research.
通過電話咨詢、銷售拜訪、接待客戶來訪、旅游展會、新聞媒體、市場調查等多 種手段拓展新客戶。

10.
Develops marketing intelligence: new
product ideas, competition activities, new customer trends and performance.
獲取市場情報:如新的項目、競爭對手的活動、市場動向及表現。
11.
Spends majority of time in
face-to-face customer interaction outside of the hotel.
分配大部分的工作時間拜訪客戶。
12.
Sells the benefits of the Sales Centre/property sales and event management.
向客戶推銷宴會銷售及服務所帶來的價值。
13.
Strives to meet measurable targets and
goals, as assigned for individual and team.
努力達成個人及團隊的目標(可測量)。
14.
Implements training programs to
improve sales efficiency and staff development.
參加培訓課程,提高銷售業績及技能。
15.
Directs the activities of the proactive team.
管理銷售團隊日常工作。