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To supervise front desk staff to ensure that they are adhering to all
hotel policies, procedures, regulations and standards, while striving towards
total guest satisfaction. To ensure that
front desk operations is working in a professional manner at all times.
監督前臺員工，確保他們遵守酒店的政策、程序、規章制度和標準，努力使客人滿意。確保前臺工作始終以專業的方式進行。
Will perform front desk clerk and cashier responsibilities and duties
when assigned, and assume desk manager's responsibilities when needed.
履行前臺職員和出納的職責，并在需要時承擔前臺經理的職責。
To train front desk clerks on a daily basis, on-the-job and during 15
minutes training.
對前臺職員進行日常的在職和15分鐘的培訓。
Assist the front office manager in all areas to ensure a correct and
smoothly-operating department. 協助前廳部經理在各方面確保部門運作的正確和順利。