- 職位性質(zhì)：全職
- 工作地區(qū)：上海市靜安區(qū)
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：良好
- 語(yǔ)言要求：英語(yǔ)(良好)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：6千-7千
- 職位有效期：2026-05-12至2026-08-13
職位：服務(wù)主管-1515牛排館 Service Leader - 1515 West
崗位職責(zé)/職位描述
Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport, including direct underground passages to the Metro Lines 2, 7 and 14. Its prime downtown location provides extensive convenient transportation coverage.
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上海靜安香格里拉坐落于靜安區(qū)中央商務(wù)區(qū)的中心地帶，是靜安嘉里中心的聚焦點(diǎn)。酒店共有508間客房，6家特色中、西、日餐廳。酒店緊鄰四個(gè)街區(qū)，樓宇底層連接地鐵2號(hào)線、7號(hào)線和14號(hào)線，其優(yōu)越的市區(qū)中心位置提供了廣泛便利的交通覆蓋。
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We are currently looking for a Service Leader - 1515 West to join our?F&B team.
As a?Service Leader - 1515 West, we rely on you to:
- Interact and engage with restaurant guests and maintains high quality service standards
- Motivate team members and maintain a high level of team spirit (or team cohesiveness)
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
- Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc. ?
- Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant?
We are looking for someone who:
- Has a passion for Food & Beverage
- Loves interacting with guests?
- Believes in teamwork?
- Communicates with fluency in English
- Preferably has experience working in either a luxury restaurant or a 5 star hotel background
- A self-starter and a team player?
- Enjoys being challenged
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工作概述：
- 與餐廳客人互動(dòng)并保持高質(zhì)量的服務(wù)標(biāo)準(zhǔn)
- 激勵(lì)團(tuán)隊(duì)成員，保持高度的團(tuán)隊(duì)精神(或團(tuán)隊(duì)凝聚力)
- 有效和專業(yè)地處理客人的投訴
- 始終如一地從同事、客人和老板的角度來(lái)提高滿意度
- 與服務(wù)經(jīng)理合作支持日常運(yùn)營(yíng)，協(xié)助完成月度預(yù)測(cè)、周計(jì)劃、餐廳盈利能力評(píng)估等工作
- 與服務(wù)經(jīng)理合作，為餐廳的外觀和感覺(jué)負(fù)責(zé)，包括但不限于餐廳的整體裝飾和氛圍
崗位要求：
- 對(duì)餐飲有熱情
- 喜歡與客人互動(dòng)
- 相信團(tuán)隊(duì)合作
- 能用流利的英語(yǔ)溝通
- 有豪華餐廳或五星級(jí)酒店工作經(jīng)驗(yàn)者優(yōu)先
- 積極主動(dòng)，善于團(tuán)隊(duì)合作
- 喜歡挑戰(zhàn)
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If you are the right person, what are you waiting for？ Click the apply button now！
