- 職位性質：全職
- 工作地區：上海市靜安區
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：6千-6.5千
- 職位有效期：2026-04-01至2026-06-30
職位：服務主管-送餐部 Service Leader - In Room Dining(已停止招聘)
崗位職責/職位描述
Jing An Shangri-La, Shanghai is located right in the heart of the Jing An Central Business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport, including direct underground passages to the Metro Lines 2, 7 and 14. Its prime downtown location provides extensive convenient transportation coverage.
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上海靜安香格里拉坐落于靜安區中央商務區的中心地帶，是靜安嘉里中心的聚焦點。酒店共有508間客房，6家特色中、西、日餐廳。酒店緊鄰四個街區，樓宇底層連接地鐵2號線、7號線和14號線，其優越的市區中心位置提供了廣泛便利的交通覆蓋。
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We are currently looking for a Service Leader - In Room Dining to join our?F&B team.
As a?Service Leader - In Room Dining, we rely on you to:
- Interact and engage with guests and maintains high quality service standards
- Motivate team members and maintain a high level of team spirit (or team cohesiveness)
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
- Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, etc.???
We are looking for someone who:
- Has a passion for Food & Beverage
- Loves interacting with guests?
- Believes in teamwork?
- Communicates with fluency in English
- Preferably has experience working in either a luxury restaurant or a 5 star hotel background
- A self-starter and a team player?
- Enjoys being challenged
?工作概述：
- 與客人互動并保持高質量的服務標準
- 激勵團隊成員，保持高度的團隊精神(或團隊凝聚力)
- 有效和專業地處理客人的投訴
- 始終如一地從同事、客人和老板的角度來提高滿意度
- 與服務經理合作支持日常運營，協助完成月度預測、周計劃等工作?
崗位要求：
- 對餐飲有熱情
- 喜歡與客人互動
- 相信團隊合作
- 能用流利的英語溝通
- 有豪華餐廳或五星級酒店工作經驗者優先
- 積極主動，善于團隊合作
- 喜歡挑戰
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If you are the right person, what are you waiting for？ Click the apply button now！
