昆明索菲特大酒店| 招聘職位
- 職位性質：全職
- 工作地區：云南省昆明市
- 招聘人數：1人
- 學 歷：高中
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：2千-3千
- 職位有效期：2026-03-25至2026-06-23
職位：樓層服務員Room Attendant
崗位職責/職位描述
1.樓層服務員的職責是打掃和維護客房及其所負責樓層的公共區域，按照酒店統一的標準和指導方針政策在一個干凈有次序環境中提供友好、有效率的對客服務Room?Attendant?is?responsible?to?clean?and?maintain?guest?rooms?as?well?as?surrounding?areas,?also?provide?guest?services?on?the?assigned?guest?floor?in?accordance?with?the?standards,?guidelines?and?policies?established?by?the?Hotel,?in?order?to?ensure?friendly,?efficient?and?customer?orientated?service?in?a?clean?and?orderly?environment.?Guest?delight?is?the?primary?focus?of?all?the?duties?and?functions?of?a?Room?Attendant.
2.補充客用品；檢查、補充、收取小酒吧物品的費用，接收洗衣或干洗；提供客衣服務的相關工作，包括遞送布草、收取客衣等
Replenish?guest?supplies.Check,?replenish?and?post?charges?of?consumed?mini?bar?items.Pick?up?laundry?and?dry?cleaning?items.Carry?out?valet?services?when?required?including?delivery?of?linen?or?processing?laundry?orders.
3.向主管及客房辦公室匯報酒店客房內的損壞或故障情況；及時向主管匯報并上交客人遺失物品至客房部辦公室；保持和辦公室、主管以及經理的聯系，確保客房樓層維持最好的狀態
Report?damage?or?malfunction?in?hotel?rooms?to?superior?and?Housekeeping?office.?Report?and?submits?lost?and?found?articles?to?superior?/?Housekeeping?office?immediately.?Communicates?frequently?with?Housekeeping?Office?and?supervisor?or?manager?on?the?status?and?conditions?of?guest?floor.
4.準確記錄所負責區域的房態；報告差異房
Record?room?status?in?allocated?section?accurately.?Report?room?discrepancy.
