

凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
Patrol lobby lounge, corridor, guest floor and public area.?
對大堂,走廊,客房樓層和公共區域進行巡查。
Talking with management, our guests, employees and ask them something to Investigates infringement, harmful, complain, stealing and aggro.
與管理層一起,與客人和員工進行面談并詢問,調查侵害、妨害、投訴、偷竊、暴力行為等事故。
Patrol public fireproofing area, unsafely area, lost control or unsafely equipment.
對公共區域的防火區,不安全的區域,丟失和無效的安全設備進行巡查。
Warned someone who makes trouble, and make an attention to the stranger visitors.
警告制造麻煩的人,并小心那些不仔細的人。
Assist the person who was injured in an accident, and make an accident report.
協助事故中受傷的人,并寫事故報告。
Inform correlative department immediately if found suspect visitor.
有嫌疑人的話,通知相關部門。
Assist to administer and manage our employees in emergency situation.
在緊急情況下,協助對員工的管理和執行。
Assist to check the guest’s room who wants to go without paying, once it is true, detain his personal things.
對有嫌疑逃帳的客人,要進入并檢查房間,確定嫌疑者后,扣押客人的私人物品。
Handle and record the safety control data.
處理并記錄安全控制的數據。
Control and maintain electrical and computer remote.
掌控并保養電子和電腦的遙控器。
Assist customer and employees operation, service.
協助酒店客人和員工的營運、服務。
Ensure all fire equipment is available used in pointing place all the time.
確保所有的消防安全設備始終在指定的地方并是能用的。
Ensure no anything materials blocking the fire passage.
確保所有消防通道出口出沒有堵塞物。
Ensure guests luggage safety in lobby lounge.
確保大堂里客人行李的安全。
Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.
為客人提行李時,指引抵店客人到辦理入住登記的地方。
Directs guests and visitors to any of the Hotel’s facilities.
指引客人及來訪者到任何酒店的設施。
Transports guest’s luggage according manager or front office request.
根據上級或前臺的安排為客人運送行李。?
Opens and closes car doors for guests whenever the opportunity arises.
客人上下車時為客人開、關車門。
Loads and unloads guest’s luggage for arriving and departing guests.
為離店及抵達的客人裝、卸行李。
Hails taxi/ cabs and answers inquiries.
為客人呼叫出租車并解答問詢。
Assists in preventing unauthorized parking in driveway.
協助阻止車輛在行車道上亂停亂放。
Assists in prevent entrance of unauthorised or undesirable persons.
確保入口處沒有不受歡迎和未經許可的人。
Assists in prevent undesirable persons and unwelcome people to enter hotel by themselves .
協助阻止閑散人員和不受歡迎的人隨意進入酒店。
Ensure safety lobby by control person who arrive / leave hotel.
通過對人員進出的掌控,保證大堂的安全。
Establishes efficient traffic control at the Hotel driveway.
指揮酒店車道的交通。
When meet guests complain or problems, reporting complaints or problems to team leader/ Assistant manager ?if no immediate solution can be found
遇到投訴或問題,如果不能立即解決,則向領班/副理匯報。
Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
保證具有營銷員的態度,并抓住酒店內的一切銷售機會。
Ensures a high level of product knowledge of hotel and local area.
確保對酒店和當地的產品相當了解。
Ensures provide excellent service and durative customer service.
確保提供高水平并持續的客戶服務。
Ensures have a complete understanding of guest service.
對酒店提供的服務要完全了解。
Reads all memos concerning Security.
閱讀所有與保安部有關的通知。