免费精品国产一区二区三区麻豆,国产久久在线观看,欧美激情视频一区二区,亚洲天天鲁鲁在线观看,国产亚洲精品色一区二区,久久水蜜桃精品一二区,台湾综合婷婷一区二区三区,草色五月天,欧美精品久久久久99毛片

崗位職責/職位描述

§? Ensures all employeesmaintain an up-to-date awareness of hotel product knowledge, current promotion,policy changes and appropriate internal communication.

確保員工掌握最新的酒店產(chǎn)品知識、當前的推廣、政策改變及適當?shù)膬?nèi)部信息。

§? Ensures servicesprovided by the Front Office employees are always available and are alwayscarried out to define Standard with the utmost efficiency, consistency andcourtesy as detailed in the Departmental Operations Manual.

確保賓客服務員始終提供所需的服務，并按照部門營運手冊的要求提供快捷、持
續(xù)、禮貌且符合標準的服務。

§? Attends andcontributes to all meetings as required.

按要求出席所有會議并對會議作出貢獻。

§? Ensures all GuestService Agents provide courteous and professional service at all times

確保所有賓客服務員始終提供禮貌且專業(yè)的服務。

§? Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found.

禮貌且高效地處理客人及員工的要求，遇到投訴或問題，如不能馬上找到解決辦法，要向上級報告。

§? Ensures all FrontOffice employees adopt and practice all procedures as required by theGovernment bureaus.

確保前廳員工按照政府部門的要求執(zhí)行所有程序。

§? To have a soundknowledge of the local environment such as restaurants and shopping areaswithin the city.

對當?shù)丨h(huán)境具有扎實及最新的了解，如城市的餐廳、購物區(qū)。

§? Is knowledgeable instatutory legislation in employee and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the EmployeeHandbook and the Hotel’s policies concerning fire, hygiene and health &safety.

了解關(guān)于員工及行業(yè)關(guān)系的法律、法規(guī)，理解并嚴格遵守員工手冊中的規(guī)章制度，及酒店關(guān)于防火、衛(wèi)生、健康和安全的制度。

§? Is actively involvedin the welfare, safety, development and well-being of employees providingadvice, counselling and truthful, diplomatic feedback.

積極參與員工福利、安全、發(fā)展及健康的活動，并給予建議、咨詢和真實、恰當?shù)姆答仭?/p>

§? Ensures all GuestService Agents report for duty on time.

確保所有員工按時上班。

§? Ensures all GuestService Agents maintain a high standard of personal presentation & groomingat all time.

確保所有賓客服務員始終都有高標準的形象和儀表。

§? Maintains positiveguest and colleague interactions with good working relationships.

與客人和同事保持基于良好工作關(guān)系的接觸。

§? Exercises responsiblemanagement and behaviour at all times and positively representing the HotelManagement Team and Hyatt International.

在任何時間表現(xiàn)負責的管理和行為，并以積極的形象代表酒店管理團隊和國際凱悅。

§? Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.

根據(jù)酒店、行業(yè)和公司的指引，回應需求、改變，執(zhí)行任何合理的任務及額外職責。

§? Complies with allpolicies andproceduresrelatedtohotel orHyatt Group.

遵守并執(zhí)行酒店及凱悅集團所有規(guī)章制度。