崗位職責
1.接受線上、線下客戶對酒店的預訂需求,并予以妥善解決。
2.接聽客戶對酒店等產品信息的咨詢電話,予以解答并作好相關記錄。
3.熟悉處理房間預訂的程序,給賓客提供給最新和最準確的房況信息。
4.落實“預訂未到賓客”的名單和每日團隊取消情況。
崗位要求
1.具備熱情的工作態度、一定的抗壓能力、擁有良好的執行力和團隊精神;
2.有一定的溝通能力,口齒清晰、開朗自信,有較強的語言表達能力和人際溝通能力;
3.中專以上學歷,普通話標準,談吐禮貌,聲音甜美;
4.熟練掌握基本辦公軟件操作,中英文打字熟練;
5.具有星級酒店、中介、房產等相關工作經驗者優先;
6.具有優良的服務意識和敬業精神,能夠適應翻班制。
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立即溝通
上海綠瘦酒店是由綠瘦集團投資,按照國際標準精心打造的的集商務、會議、休閑、度假為一體的五星級酒店。 誠摯邀請,尋求職業發展的精英人士,加入綠瘦,與綠瘦人共同成長。 Invested by Lvshou Group, Shanghai Lvshou Hotel is designed and renovated as high profile standard with business application, conventions, recreations and vacation. Sincerely invite anyone who is interested in developing his/her career in lvshou Hotel, do join us and grow with us! 酒店位于具有悠久文化傳承的七寶古鎮上,是大虹橋經濟區的中心地帶,交通極其便利。酒店內裝修豪華、設施齊全,是您高檔接待、商務、休閑和度假的理想之選。酒店的餐飲部隨時為來至四面八方的中外賓客提供各式美味佳肴,即有正宗的上海菜、淮揚菜、廣幫菜,又有口味地道的日本餐廳、西餐廳和濃郁亞熱帶風光的東南亞餐廳。在您滿足味蕾的同時又能領略各個地域的文化精髓。從40平米的小會議室到1200平米的無柱宴會廳及先進的同聲翻譯系統、視頻會議系統為閣下的會議籌備和成功舉辦提供了有力的保障。 Located in thousands years Qibao Ancient Town, the hotel is so accessible. It is an ideal option to choose our hotel for reception, commerce and recreations because of the luxury and functional designing. Our Dinning Department is ready at any time to provide diversified cuisine, not only the traditional Shanghai cuisine, Huaiyang Cuisine, Canton Cuisine, but also the fine Japanese Cuisine, Western-Style Restaurant and the Southeast Asia style Cuisine. You could enjoy the yummy food, at the same time, experience the charming culture. Our hotel offers various-size meeting hall from 40 sqm to 1200 sqm ballroom without pillars. All the rooms are equipped with advanced simultaneous interpretation system, videoconference system, which guarantees the success of the business.