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崗位職責/職位描述

Mandarin Oriental Pudong, Shanghai is looking In Room Dining Assistant Manager??to join our Food & Beverage Service team.

Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.?

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

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About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department, The In Room Dining Assistant Manager??reports to the In Room Dining Manager.

As In Room Dining Assistant Manager??you will be?responsible?for the following duties:

• The In Room Dining Assistant Manager contributes to the operational and financial aspects of the restaurant operation. He/she offers support to the In Room Dining Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards.

As In Room Dining Assistant Manager??we?expect?from you:?

• Minimum of 3 years experience in a supervisory position, preferably in luxury hotel/restaurant environment
• Reading, writing and oral proficiency in the English language
• ?Reading, writing and oral proficiency in the local language
• Highly self motivated and able to ? ? ?motivate others
• Work in a safe, prudent and organized manner
• Have an in-depth knowledge of food and its preparation
• Have a good knowledge of wine and beverages
• Be able to relate to all levels of guest ? ? ?and management
• Have the ability to handle multiple tasks at one time
• Must have excellent attention to details, and extensive service knowledge
• Have mathematical skills, computer software aptitude and some hotel operation knowledge.
• Knowledge of specific hospitality industry applications
• Ability to recognize customers and remember their preferences
• ?Actively looking to be ‘Best in class’
• Actively looking to use the career development within MOHG
• Desire to understand and research competition
• ?Committed to improvement and knowledge of hospitality outside work
• Multi-lingual
• Knowledge of specific ? ? ?hospitality industry applications is desirable
• Globally-recognized F&B certification ? ? ?requested
• Bachelor’s degree in hospitality or other related field

Our commitment to you

• Learning& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. Asa member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for6 months, you can enjoy supplementary commercial medical insurance).
• Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttlebus.
• Delicious work buffet meals &various team building activities.
• Support the internal talent transfer plan of the group worldwide.

We’re Fans. Are you?

上海浦東文華東方酒店正在尋找送餐部副經理加入我們的餐飲服務部團隊。

您是精雕細琢的大師嗎？您想在一個共同榮耀的團隊中茁壯成長，在盡心盡責的同時彰顯誠信與尊重嗎？您擁有成長思維嗎？我們邀請您成為非凡卓越的粉絲。

文華東方作為一家屢獲殊榮的酒店集團，也是一些全球知名目的地的最豪華酒店、度假村和住宅的運營者，同時擁有豐富的開發渠道。集團因打造一些全球最受歡迎的酒店、提供受亞洲傳統啟發的傳奇服務，同時代表最前沿的奢華體驗，而受到越來越多的認可。

上海浦東文華東方酒店是一家坐落在黃浦江畔的豪華酒店。酒店位于浦東金融區中心，將時尚風范、舒適和服務完美集于一身。我們對酒店的創意餐廳、寧靜的水療中心和現代設計倍感自豪。

關于工作

工作地點位于上海浦東文華東方酒店，在餐飲服務部，送餐部副經理向送餐部經理匯報。

作為送餐部副經理，您將負責以下職責：

• 送餐部副經理需監督餐廳運營的經營和財務的相關方面。他/她需保證公司標準的完成度和一致性，并支持餐飲總監完成酒店餐飲目標。

作為送餐部副經理，我們對您的期望：

• 在主管職位至少有3年經驗，具有奢華酒店/餐廳背景為先


• 英語閱讀，書寫，口語流利


• 當地語言閱讀，書寫，口語流利


• 必須能夠自我激勵及他人


• 在安全，謹慎，有組織的方式下工作


• 具有深厚的食品和準備工作知識


• 了解酒和飲料知識


• 必須有能力使所有層次的客人和管理層相處融洽


• 必須有能力在同一時間處理多種任務


• 必須特別關注細節和擁有廣泛的服務知識
• 具備數學技巧，電腦軟件能力（按照要求）和一些酒店的運行知識
• 酒店行業應用知識
• 有能力辨認客人并記住他們的喜好
• ?積極成為“行業中的最好”
• 積極在上海文華東方酒店里有職業發展
• 渴望理解和研究競爭
• 堅持改進和工作外知識的獲取
• 多語種
• 具有特定酒店行業知識應聘者為先
• 需要全球認可的餐飲證書
• 酒店本科畢業或者其他相關領域

我們對您的承諾

• 學習與發展。您的成功就是我們的成功。我們為您職業生涯的各個階段制定獨特的學習和發展計劃，讓您不斷成長。
• MOstay（同事住宿福利）。當您像我們的同事一樣工作非常努力，那么必要的休息是很重要的。作為 #MOfamily（文華東方大家庭）的一員，無論您身在何處，都可以入住我們的酒店。 MOstay 計劃為您和您的親人提供免費住宿和優惠房價。
• 健康與同事福利。找到正確的工作與生活平衡很重要，您的健康對我們來說意義重大。我們為全球所有同事提供各種健康福利和健康計劃（工作6個月后可享有補充商業醫療保險）。
• 有競爭力的薪酬和福利待遇，提供優越的四人間宿舍，擁有獨立衛浴，獨立洗衣機和冰箱，免費高速Wi-Fi，免費健身房和上下班班車。
• 豐富多樣兼顧各地口味的美味自助工作餐及精彩紛呈的文娛活動。
• 支持集團全球范圍內的人才內部調轉計劃。

我們是粉絲。您呢？