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崗位職責/職位描述

Mandarin Oriental Pudong, Shanghai is looking for a Sommelier to join our Food & Beverage Service team.

Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.?

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

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About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department. The Sommelier reports to the Qi Bar Manager.

As Sommelier, you will be?responsible?for the following duties:

• The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service.

As Sommelier, we expect?from you:

• Requirements
• Mandatory
• Educational level:bachelor’s degree in hospitality or another related fieldCourse of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust
• Work experience:Minimum of 3 years’ experience in a similar position, preferably in luxury hotel/restaurant environment
• Personal qualities:Reading, writing and oral proficiency in the English language.Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.Must be a self-motivator and motivator of others.Must work in a safe, prudent and organized manner.Must be able to relate to all levels of Guests and management.Must have a minimum of 2 years' experience in a similar position, preferably in luxury environmentMust have the ability to handle multiple tasks at one time.Must be able to consistently delight and satisfy our GuestMust have very good communication skillsMust have excellent attention to details, and extensive service knowledge
• Job knowledge:Must have an in-depth knowledge of food and preparationMust have an advanced-level knowledge of wineMust have an in-depth knowledge of beverage and bar related productsMust have an in-depth knowledge of laws related to beverage servicePrior experience in a renovation or pre-opening environment is desirableGlobally recognized F&B certification requestedRestaurant and or Retail experience that has involved selling of wine and guest relationsLooking to forge relationships with winemakers and key players in wine-sector
• DesirableEstablished award winning lists

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance).
• Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus.
• Delicious work buffet meals & various team building activities.
• Support the internal talent transfer plan of the group worldwide.

We’re Fans. Are you?

上海浦東文華東方酒店正在尋找 侍酒師加入我們的 餐飲服務團隊。

您是精雕細琢的大師嗎？您想在一個共同榮耀的團隊中茁壯成長，在盡心盡責的同時彰顯誠信與尊重嗎？您擁有成長思維嗎？我們邀請您成為非凡卓越的粉絲。

文華東方作為一家屢獲殊榮的酒店集團，也是一些全球知名目的地的最豪華酒店、度假村和住宅的運營者，同時擁有豐富的開發渠道。集團因打造一些全球最受歡迎的酒店、提供受亞洲傳統啟發的傳奇服務，同時代表最前沿的奢華體驗，而受到越來越多的認可。

上海浦東文華東方酒店是一家坐落在黃浦江畔的豪華酒店。酒店位于浦東金融區中心，將時尚風范、舒適和服務完美集于一身。我們對酒店的創意餐廳、寧靜的水療中心和現代設計倍感自豪。

關于工作

工作地點位于上海浦東文華東方酒店，在 餐飲服務部，侍酒師向 首席調酒師匯報。

作為 侍酒師，您將負責以下職責：

• ?侍酒師負責整個酒店所有酒類項目。盡管此職位員工基本上和高級餐廳合作，他/她通過選擇不同酒類的品種和每個部門需要用的酒單也支持其他餐飲部門提供服務。

作為 侍酒師，我們對您的期望：

• 必須具備教育水平:酒店本科學歷或者其他相關領域葡萄酒協會課程，美國侍酒師協會，侍酒師證書，葡萄酒及烈酒教育信托基金
• 工作經歷:至少3年以上相關職位經驗，具有奢華酒店/餐廳經驗者為先
• 個人素質:英語讀，寫，說流利必須愿意為了完成所有職責和任務在靈活的時間下工作必須能夠自我激勵及他人.必須在安全，謹慎，有組織的方式下工作必須有能力使所有層次的客人和管理層相處融洽必須有能力在同一時間處理多種任務必須能夠讓我們的客人感到一貫的喜悅滿意必須有良好的溝通技巧必須特別關注細節和擁有廣泛的服務知識
• 工作知識:必須擁有食物準備的知識必須擁有良好的酒類知識必須擁有飲料和酒吧相關產品的資深知識必須擁有關于飲料服務的資深知識先前擁有重新翻新或開張經驗者為佳全球認可的餐飲證書餐廳或者零售經驗包括銷售酒類和處理客人關系尋找和酒類制造商和酒類關鍵人物建立良好關系
• 可以具備獎狀

我們對您的承諾

• 學習與發展。您的成功就是我們的成功。我們為您職業生涯的各個階段制定獨特的學習和發展計劃，讓您不斷成長。
• MOstay （同事住宿福利）。當您像我們的同事一樣工作非常努力，那么必要的休息是很重要的。作為 #MOfamily（文華東方大家庭）的一員，無論您身在何處，都可以入住我們的酒店。 MOstay 計劃為您和您的親人提供免費住宿和優惠房價。
• 健康與同事福利。找到正確的工作與生活平衡很重要，您的健康對我們來說意義重大。我們為全球所有同事提供各種健康福利和健康計劃（工作6個月后可享有補充商業醫療保險）。
• 有競爭力的薪酬和福利待遇，提供優越的四人間宿舍，擁有獨立衛浴，獨立洗衣機和冰箱，免費高速Wi-Fi，免費健身房和上下班班車。
• 豐富多樣兼顧各地口味的美味自助工作餐及精彩紛呈的文娛活動。
• 支持集團全球范圍內的人才內部調轉計劃。

我們是粉絲。您呢？