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    職位:SPA operation assistant manager水療營運副經理

  • 職位性質:全職
  • 工作地區:上海市
  • 招聘人數:1人
  • 學  歷:本科
  • 工作經驗:3年以上
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:良好
  • 語言要求:英語(熟練)
  • 國際聯號工作經歷:不限
  • 薪資待遇:8千-1萬
  • 職位有效期:2026-05-29至2026-08-27

崗位職責/職位描述

Mandarin Oriental Pudong, Shanghai is looking Spa operation assistant manager to join our SPA team.

Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.?

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

?

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the SPA Department, The Spa operation assistant manager reports to the Director of Spa.

As Spa operation assistant manager you will be?responsible?for the following duties:

  • The Spa operation assistant manager is responsible for, but not limited to, the overall spa and fitness staff and functions when Spa Director is not present.? In addition the direct functionality of the Spa Manager is to maintain all Operating aspects of the Spa and Fitness facility.

As Spa operation assistant manager we?expect?from you:?

  • Mandarin Oriental
    reserves the right to add, delete, change or modify the job, duties and
    responsibilities described in this Job Description, at the company’s
    discretion, at any time with appropriate notice.
  • Responsible for the setting down and instigating of all policies and objectives within the spa

  • Spa Manager to
    take reservations as and when is necessary

  • Dealing with
    dissatisfied or disgruntled guests

  • Responsible
    for motivating retail sales

  • Assuring that
    mistakes mentioned are corrected and discuss procedures that were
    performed correctly

  • Regular daily
    walkthroughs of the Spa and Fitness Centre to review all Standards and
    Procedures and operational status of the Spa

  • Reading
    through the many essentials e-mails that deal regarding spa, meetings,
    groups, and VIP’s. Also, replying to guest, vendor, sales and colleague
    e-mails.

Our commitment to you

  • Learning& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow,continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. Asa member of the #MOfamily, you can stay with us wherever you go in the world.The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath &Colleague Wellness. Finding the right work-life balance is important. Yourwellbeing matters to us. A variety of health benefits and wellness programmesare offered to all our colleagues, globally (after working for6 months, you can enjoy supplementary commercial medical insurance).
  • Competitivesalary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttlebus.
  • Delicious work buffet meals &various team building activities.
  • Support the internal talent transfer plan of the group worldwide.

We’re Fans. Are you?

上海浦東文華東方酒店正在尋找水療營運副經理加入我們的水療中心團隊。

您是精雕細琢的大師嗎?您想在一個共同榮耀的團隊中茁壯成長,在盡心盡責的同時彰顯誠信與尊重嗎?您擁有成長思維嗎?我們邀請您成為非凡卓越的粉絲。

文華東方作為一家屢獲殊榮的酒店集團,也是一些全球知名目的地的最豪華酒店、度假村和住宅的運營者,同時擁有豐富的開發渠道。集團因打造一些全球最受歡迎的酒店、提供受亞洲傳統啟發的傳奇服務,同時代表最前沿的奢華體驗,而受到越來越多的認可。

上海浦東文華東方酒店是一家坐落在黃浦江畔的豪華酒店。酒店位于浦東金融區中心,將時尚風范、舒適和服務完美集于一身。我們對酒店的創意餐廳、寧靜的水療中心和現代設計倍感自豪。

關于工作

工作地點位于上海浦東文華東方酒店,在水療中心,水療營運副經理向水療總監匯報。

作為水療營運副經理,您將負責以下職責:

  • 以十分專業、友善的商業態度工作,并履行職位要求的各種責任和義務,以及水療總監安排的任務,協助完成所有運營方面的培訓工作。與水療總監一起經常檢查理療師做的理療項目和標準操作流程,給酒店員工關于Spa方面的培訓,包括我們特別的Spa哲學,處理客人投訴,必要時處理前臺的工作

作為水療營運副經理,我們對您的期望:

  • 每周評估并回顧所有理療療程
  • 美容或理療專業資質
  • 至少5年水療行業相關工作經驗,包括至少3年管理工作經驗,酒店水療行業最佳
  • 必須有良好的數學思維,技術能力,及Spa知識
  • 要了解Spa行業的最新趨勢
  • 最好有Spa行業的專業電腦知識,例如Spa操作軟件
  • 必須能夠掌握基本的電腦知識,
  • 優秀的英語閱讀,寫作,口語能力
  • 以積極主動的態度來工作,當與客人協調時要承擔自己的責任

我們對您的承諾

  • 學習與發展。您的成功就是我們的成功。我們為您職業生涯的各個階段制定獨特的學習和發展計劃,讓您不斷成長。
  • MOstay(同事住宿福利)。當您像我們的同事一樣工作非常努力,那么必要的休息是很重要的。作為 #MOfamily(文華東方大家庭)的一員,無論您身在何處,都可以入住我們的酒店。 MOstay 計劃為您和您的親人提供免費住宿和優惠房價。
  • 健康與同事福利。找到正確的工作與生活平衡很重要,您的健康對我們來說意義重大。我們為全球所有同事提供各種健康福利和健康計劃(工作6個月后可享有補充商業醫療保險)。
  • 有競爭力的薪酬和福利待遇,提供優越的四人間宿舍,擁有獨立衛浴,獨立洗衣機和冰箱,免費高速Wi-Fi,免費健身房和上下班班車。
  • 豐富多樣兼顧各地口味的美味自助工作餐及精彩紛呈的文娛活動。
  • 支持集團全球范圍內的人才內部調轉計劃。

我們是粉絲。您呢?