招賢納士
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- 職位性質(zhì)：全職
- 工作地區(qū)：上海市
- 招聘人數(shù)：若干
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：英語(yǔ)(熟練)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：4.5千-5千
- 職位有效期：2026-05-29至2026-08-27
職位：Club Lounge Agent 行政酒廊前臺(tái)接待
崗位職責(zé)/職位描述
Mandarin Oriental Pudong, Shanghai is looking for a Club Lounge Agent to join our Front Office team.
Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.?
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resort sand residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the Banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
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About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Front Office Department, The Club Lounge Agent reports?to the Club?Lounge Manager.
As Club Lounge Agent you will be?responsible?for the following duties:
- The Club Lounge Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services and courteous Club Lounge service.?
As Club Lounge Agent, we?expect?from you:?
- Hotel Management School Graduate?
- Excellent overall communication skills
- Able to multitask
- Strong desire to provide excellent guest service? ? ? ? ? ? ? ? ? ? ? ? ? ??
- Must possess good command of written and verbal English Language
- Must possess good command of written and verbal Mandarin Language
- Must have basic hotel operation knowledge
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Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance).
- Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus.
- Delicious work buffet meals & various team building activities.
- Support the internal talent transfer plan of the group worldwide.
We’re Fans.Are you?
上海浦東文華東方酒店正在尋找行政酒廊前臺(tái)接待加入我們的前廳部團(tuán)隊(duì)。
您是精雕細(xì)琢的大師嗎？您想在一個(gè)共同榮耀的團(tuán)隊(duì)中茁壯成長(zhǎng)，在盡心盡責(zé)的同時(shí)彰顯誠(chéng)信與尊重嗎？您擁有成長(zhǎng)思維嗎？我們邀請(qǐng)您成為非凡卓越的粉絲。
文華東方作為一家屢獲殊榮的酒店集團(tuán)，也是一些全球知名目的地的最豪華酒店、度假村和住宅的運(yùn)營(yíng)者，同時(shí)擁有豐富的開(kāi)發(fā)渠道。集團(tuán)因打造一些全球最受歡迎的酒店、提供受亞洲傳統(tǒng)啟發(fā)的傳奇服務(wù)，同時(shí)代表最前沿的奢華體驗(yàn)，而受到越來(lái)越多的認(rèn)可。
上海浦東文華東方酒店是一家坐落在黃浦江畔的豪華酒店。酒店位于浦東金融區(qū)中心，將時(shí)尚風(fēng)范、舒適和服務(wù)完美集于一身。我們對(duì)酒店的創(chuàng)意餐廳、寧?kù)o的水療中心和現(xiàn)代設(shè)計(jì)倍感自豪。
關(guān)于工作
工作地點(diǎn)位于上海浦東文華東方酒店，在前廳部，行政酒廊前臺(tái)接待向 行政酒廊經(jīng)理匯報(bào)。
作為 行政酒廊前臺(tái)接待，您將負(fù)責(zé)以下職責(zé)：
行政酒廊代表需根據(jù)人性化服務(wù)體驗(yàn)的要求，通過(guò)禮貌有效的行政酒廊服務(wù)滿足并超越客人的期望。包括辦理入住，離店，禮賓服務(wù)，商務(wù)中心，賓客認(rèn)知和卓越的餐飲服務(wù)。
作為 行政酒廊前臺(tái)接待，我們對(duì)您的期望：
- 酒店管理學(xué)校畢業(yè)
- 出色的溝通技巧
- 有能力處理多項(xiàng)工作和任務(wù)
- 樂(lè)意為客人提供優(yōu)質(zhì)的服務(wù)
- 必須擁有良好的中英文口語(yǔ)讀寫(xiě)能力
- 擁有基本酒店?duì)I運(yùn)知識(shí)
我們對(duì)您的承諾
- 學(xué)習(xí)與發(fā)展。您的成功就是我們的成功。我們?yōu)槟殬I(yè)生涯的各個(gè)階段制定獨(dú)特的學(xué)習(xí)和發(fā)展計(jì)劃，讓您不斷成長(zhǎng)。
- MOstay （同事住宿福利）。當(dāng)您像我們的同事一樣工作非常努力，那么必要的休息是很重要的。作為 #MOfamily（文華東方大家庭）的一員，無(wú)論您身在何處，都可以入住我們的酒店。 MOstay 計(jì)劃為您和您的親人提供免費(fèi)住宿和優(yōu)惠房?jī)r(jià)。
- 健康與同事福利。找到正確的工作與生活平衡很重要，您的健康對(duì)我們來(lái)說(shuō)意義重大。我們?yōu)槿蛩型绿峁└鞣N健康福利和健康計(jì)劃（工作6個(gè)月后可享有補(bǔ)充商業(yè)醫(yī)療保險(xiǎn)）。
- 有競(jìng)爭(zhēng)力的薪酬和福利待遇，提供優(yōu)越的四人間宿舍，擁有獨(dú)立衛(wèi)浴，獨(dú)立洗衣機(jī)和冰箱，免費(fèi)高速Wi-Fi，免費(fèi)健身房和上下班班車。
- 豐富多樣兼顧各地口味的美味自助工作餐及精彩紛呈的文娛活動(dòng)。
- 支持集團(tuán)全球范圍內(nèi)的人才內(nèi)部調(diào)轉(zhuǎn)計(jì)劃。
我們是粉絲。您呢？
