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    職位:Spa Operations Supervisor 水療營運主管

  • 職位性質:全職
  • 工作地區:上海市
  • 招聘人數:1人
  • 學  歷:不限
  • 工作經驗:不限
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:不限
  • 薪資待遇:5千-6千
  • 職位有效期:2026-04-10至2026-07-09

崗位職責/職位描述

?Mandarin Oriental Pudong, Shanghai is looking?Spa Operations Supervisor?to join our SPA team.

Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.?

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

?

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the SPA Department, The Spa Operation Supervisor reports to the Director of Spa.

As Spa Operation Supervisor you will be?responsible?for the following duties:

  • The Spa Operations Supervisor is responsible for, but not limited to, the overall spa concierge and spa attendant functions.

As Spa Operation Supervisor we?expect?from you:?

  • University or post-graduate diploma is required ? ? ?? ?
  • Must be willing to work a flexible schedule in order to accomplish allmajor responsibilities and tasks.? ?
  • Must be self-motivated
  • Must be flexible and able to work efficiently under pressure.
  • Must work in a safe, prudent and organized manner
  • Must have mathematical skills, technical aptitude and spa knowledge
  • Must have a commitment to follow all local and corporate policies andprocedures as they relate to the Spa and hotel.
  • Must have knowledge of current spa trends in the industry
  • Must have knowledge of holistic concepts that relate to the well-beingof all guests in a spa environment
  • Must be open to learning about treatments and concepts that derive fromother cultures
  • To set a standard at all times in professionalism, appearance andattitude as expected of all spa colleagues.
  • To be adaptable and accountable for all actions
  • Consistently strive for a higher level of achievement both personally and professionally
  • Must takes into account levels of service, buying styles, ages and demographics of guests. The ability to up sell services, recommends products, and assures client satisfaction
  • Must be willing to be proactive, take initiative and be held account able when dealing with guests.

Our commitment to you

  • Learning& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. Asa member of the #MOfamily, you can stay with us wherever you go in the world.The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath &Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for6 months, you can enjoy supplementary commercial medical insurance).
  • Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttlebus.
  • Delicious work buffet meals &various team building activities.
  • Support the internal talent transfer plan of the group worldwide.

We’re Fans. Are you?

上海浦東文華東方酒店正在尋找水療禮賓員加入我們的水療中心團隊。

您是精雕細琢的大師嗎?您想在一個共同榮耀的團隊中茁壯成長,在盡心盡責的同時彰顯誠信與尊重嗎?您擁有成長思維嗎?我們邀請您成為非凡卓越的粉絲。

文華東方作為一家屢獲殊榮的酒店集團,也是一些全球知名目的地的最豪華酒店、度假村和住宅的運營者,同時擁有豐富的開發渠道。集團因打造一些全球最受歡迎的酒店、提供受亞洲傳統啟發的傳奇服務,同時代表最前沿的奢華體驗,而受到越來越多的認可。

上海浦東文華東方酒店是一家坐落在黃浦江畔的豪華酒店。酒店位于浦東金融區中心,將時尚風范、舒適和服務完美集于一身。我們對酒店的創意餐廳、寧靜的水療中心和現代設計倍感自豪。

關于工作

工作地點位于上海浦東文華東方酒店,在水療中心,水療營運主管向水療總監匯報。

作為水療營運主管,您將負責以下職責:

  • 水療運營主管負責但不限于水療接待員和水療服務人員的各項工作。

作為水療營運主管,我們對您的期望:

  • 大專或大學畢業? ? ? ? ??
  • 必須愿意接受靈活的工作時間,以便于完成工作任務
  • 必須靈活,可以在壓力下高效率地工作
  • 必須要有安全,嚴謹,有組織的工作態度
  • 必須有良好的數學思維,技術能力,及Spa知識
  • 必須遵守Spa和酒店的所有政策,制度
  • 要了解當今Spa行業的趨勢
  • 必須有良好的人際關系和溝通技巧
  • 必須有為客人健康著想的整全的觀念
  • 必須愿意學習理療知識及其他文化中Spa的觀念
  • 永遠保持專業態度,及良好形象
  • 適應性強,對自己的行為負責
  • 對自己和職業上的發展保持高要求
  • 要根據客人的購買方式,年齡和人數,來提供不同層次的客人服務。有能力做好銷售服務,推薦產品,保證令客戶滿意
  • 以積極主動的態度來工作,當與客人協調時要承擔自己的責任

我們對您的承諾

  • 學習與發展。您的成功就是我們的成功。我們為您職業生涯的各個階段制定獨特的學習和發展計劃,讓您不斷成長。
  • MOstay(同事住宿福利)。當您像我們的同事一樣工作非常努力,那么必要的休息是很重要的。作為 #MOfamily(文華東方大家庭)的一員,無論您身在何處,都可以入住我們的酒店。 MOstay 計劃為您和您的親人提供免費住宿和優惠房價。
  • 健康與同事福利。找到正確的工作與生活平衡很重要,您的健康對我們來說意義重大。我們為全球所有同事提供各種健康福利和健康計劃(工作6個月后可享有補充商業醫療保險)。
  • 有競爭力的薪酬和福利待遇,提供優越的四人間宿舍,擁有獨立衛浴,獨立洗衣機和冰箱,免費高速Wi-Fi,免費健身房和上下班班車。
  • 豐富多樣兼顧各地口味的美味自助工作餐及精彩紛呈的文娛活動。
  • 支持集團全球范圍內的人才內部調轉計劃。

我們是粉絲。您呢?