Direct and control all subordinate associate to ensure that all day to day operational matters are handled on time and guest expectations are met
直接和協(xié)調(diào)所有下屬?gòu)N房確保所有業(yè)務(wù)事項(xiàng)時(shí)刻都按時(shí)已達(dá)到客人預(yù)期。
Provide guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities
提供指導(dǎo)和幫助,幫助每個(gè)部門員工執(zhí)行他們的責(zé)任和義務(wù)。
Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
監(jiān)督服務(wù)標(biāo)準(zhǔn),確保它們符合標(biāo)準(zhǔn)和滿足所需,或超越顧客的期望。
Liase with the Kitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that the operation runs smoothly in areas of joint responsibility.
與廚房,廳面、酒吧、客房、工程溝通,以確保運(yùn)行順利的共同責(zé)任。
Assist in the planning and execution of promotional activities as directed
協(xié)助制定和執(zhí)行的促銷活動(dòng)。
Maximise revenue in the outlet by implementing upselling procedures
每個(gè)廳面實(shí)現(xiàn)出口利潤(rùn)的最大化和促銷。
Assist in monitoring and controlling the financial performance of the outlet controlling costs and expenses
協(xié)助監(jiān)測(cè)和控制部門的成本和開支的控制顯示財(cái)政業(yè)績(jī)。
Assist in monitoring and controlling the hotel’s OE inventory and participate in inventory taking
協(xié)助監(jiān)控參與酒店的部分盤點(diǎn)庫(kù)存。
Conduct frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and take appropriate action where necessary
進(jìn)行經(jīng)常性的部門前線檢查,服務(wù)程序檢查,標(biāo)準(zhǔn)的清潔和衛(wèi)生、維修和保養(yǎng),員工培訓(xùn)和指令并在必要時(shí)采取適當(dāng)?shù)男袆?dòng)。
Assist in the maintenance of efficient administration preparing and submitting reports on time as directed
保持一種高效的管理部門和按時(shí)提交部門運(yùn)作報(bào)告。
Assist in the selection, training and evaluation of subordinate employee
協(xié)助選拔、培訓(xùn)下屬員工的評(píng)價(jià)。