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崗位職責/職位描述

Patrol and beresponsible for public area and inspect ensure hotel area cleanliness up to thestandard set up by the hotel. And ensuring maximum guest satisfaction andadhering to standard required by our hotel.

負責巡查所有公共區域的衛生，確保清潔狀況良好，以高水平的衛生保證客人最大程度的滿足。

To work on arotation basis within Housekeeping. To cleaning and upkeep carpets, upholsteryand hard flooring in accordance to Hotel standards.

做好客房部基礎工作運轉，按照酒店標準對地毯、家具及硬地面進行清潔保養。

To respond topaging and follow up where cleaning is needed.

及時清潔責任區域并時刻保持其整潔。

Arrange togeneral cleaning of restaurants, offices and public area assigned to him/herperiodically by shampooing carpet, dusting and cleaning chandeliers, ceiling,A.C grills and other hard to reach fixtures and places asides form performinghis daily cleaning duties.

在日常工作中安排清洗餐廳、辦公室、公共區域地毯的工作，定期打掃天花板，空調風口或其他死角的衛生。

To report forduty punctually in full regulation uniform.

正確著裝上崗。

To provide acourteous and professional service all times.

時刻提供禮貌和專業的服務。

Greets and iscourteous to all guests, uses eye contact and always offers assistance.

對待所有客人和同事要彬彬有禮、熱情，用眼睛交流并時刻提幫助。

To maintain ahigh standard of personal appearance and hygiene at all times.

時刻保持高水平的個人儀容儀表。

To follow upduties from the previous shift.

將前一班所未能完成的工作分配到各人才，繼續跟進。

Patrols andmaintains functions rooms, restrooms, offices and public areas assigned tohim/her according to Hotel standard by performing.

巡查多功能廳、休息室和辦公室。

To ensurecleaning equipment is in order and stored appropriately.

確保所有清潔器材正確擺放，并適當保存。

Torequisition and obtains supplies and cleaning material from linen room daily.

向布草間申請和領用消耗品和清潔材料。

Write downthe unusual incidents and suspicious looking characters.

登記任何可疑跡象和特殊事項。

To report onrepair and maintenance requirements to Public Area Manager.

如有機器的維修和保養，應通知公共區域經理。

To write downitems found in public areas to Housekeeping lost/Found directly as well as log.

如在公共區域拾到客人遺留物品，應及時上交客房失物招領處，同時記在交班上。

When thePublic Area manager absent need to in charge PA section.

當公共區域經理不在時，需要負責公共區域所有的工作。

DemonstrateAwareness of OH&S policies and procedures.

了解職業健康及安全政策及流程。

Be familiarwith property safety, first aid and fire and emergency procedures and operate equipmentsafely and sensibly.

熟悉財物安全、急救、火災及緊急程序，并確保能夠安全的使用相關設備。

Initiateaction to correct a hazardous situation and notify supervisors of potentialdangers.

采取行動糾正危險情況，并通知主管潛在危險。

Know verywell hotel's fire, health, and safety procedures.

熟知酒店火災、健康及安全流程得到實施。