崗位職責(zé)
1.確保自己的服飾、發(fā)型整潔、淡妝等方面全部符合規(guī)定的要求。
2.查看交班記錄,了解上一班的移交事項(xiàng),并負(fù)責(zé)處理。
3.熟悉預(yù)訂資料,了解客情,尤其要記住即將來店的貴賓、??偷男彰?,了解酒店的所有活動。
4.熟悉酒店有關(guān)客房銷售的各項(xiàng)政策,向來店賓客推銷客房,努力爭取最好的經(jīng)濟(jì)效益。
5.熟練總臺各項(xiàng)專業(yè)業(yè)務(wù)和技能,搞好對客服務(wù)。
6.熟練掌握店內(nèi)外信息,提供準(zhǔn)確的問訊服務(wù)。
7.負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù)。
崗位要求
1.大專以上文化程度。
2.性格開朗、頭腦靈活、工作踏實(shí),具有較強(qiáng)的服務(wù)意識、推銷意識和責(zé)任感。
3.通曉酒店各項(xiàng)對客政策、設(shè)施設(shè)備及服務(wù)種類以及前臺工作程度和規(guī)范。
4.相貌端正,身體健康。
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Dear Applicant,親愛的應(yīng)聘者,Thank you for your interest in wishing to join NOVOTEL Zhengzhou Convention Centre.非常感謝您應(yīng)聘鄭州美豪諾富特酒店。?About NOVOTEL Zhengzhou Convention Centre.關(guān)于鄭州美豪諾富特酒店?NOVOTEL is an earliest hotel brand for ACCOR, it has more than 4000 sister hotels around the world.法國雅高酒店集團(tuán)旗下的一家四星級酒店,在全世界有4000多家姐妹酒店。Located in CBD in Zhengzhou, Direct Line 4/5,it’s just 5 minutes away from Zhengzhou International Convention & Exhibition Center and only 25 minutes away from railway station, 30 minutes from Zhengzhou Xinzheng International Airport.坐落于鄭東CBD繁華商務(wù)區(qū),4/5號線直達(dá),毗鄰鄭州國際會展中心,距離火車站僅有25分鐘路程,鄭州新鄭國際機(jī)場30分鐘的路程。?The hotel totally has 217 rooms & suites and 5 meeting rooms.酒店共設(shè)有217間客房,5間多功能會議室。??Our Benefits我們的福利??Social Insurance and Housing Fund 社會保險(xiǎn)及住房公積金??Free meals and Dormitory提供免費(fèi)用餐及宿舍??The vocation includes paid Annual Leave, paid Sick Leave, Wedding Leave, Maternity Leave, Paternity Leave etc.假期包括帶薪年假、帶薪病假、婚假、產(chǎn)假、陪產(chǎn)假等??Selection Monthly Model Employee and Annual Model Employee評選月度及年度優(yōu)秀員工??birthday party and staff activity舉辦生日會及員工活動??Staff rate for Accor hotels員工價入住雅高集團(tuán)旗下酒店?Training and Career Opportunity 培訓(xùn)及職業(yè)發(fā)展機(jī)會??Orientation入職培訓(xùn)??English Training英文培訓(xùn)??Skills Training部門技能培訓(xùn)??Accor Cooperate Training雅高集團(tuán)培訓(xùn)??Cross Training within Accor hotels國內(nèi)外姐妹酒店交叉培訓(xùn)??Personal Development Plan人才發(fā)展計(jì)劃?About Interview關(guān)于面試Time: 09:00-12:00, 13:30-17:00 at every Monday to Friday時間:每周一至周五上午09:00-12:00, 下午13:30-17:00Venue:HR Office(5F)?地點(diǎn):(五樓)人事辦公室Hotel Location: Take NO.7, B16, B19, 23 or 26 buses to Dongyijie Station.? ? ? ? ? ? ? ? ? ? ? ? ?Take Metro Line 4, 5 to Central Business District Station酒店地址:可乘坐7路、B16、B19、23或26路公交車到商務(wù)內(nèi)環(huán)商務(wù)東一街站? ? ? ? ? ? ? ? ?可乘坐4、5號地鐵線至中央商務(wù)區(qū)站?At Last最后If you are not being contacted within one week since your application, maybe the position has been filled-in already. However, your application will be kept in the potential talent file. We thank you for your interest in joining our team. Wish you a very successful searching for the position that you are looking for and a successful future in the hotel industry.如果從提交申請日起一周內(nèi)您還沒有收到我們的回復(fù),有可能是因?yàn)槲覀兲峁┑穆毼挥邢蓿馁Y料將保存在我們的人才庫中。我們再次感謝您來應(yīng)聘我們酒店,祝您在未來的求職路上一帆風(fēng)順,也期待你在酒店行業(yè)創(chuàng)造成功的未來。?