崗位職責(zé)
1.服從上級(jí)的工作安排;
2.按照行李服務(wù)流程和要求,為抵離客人提供行李搬運(yùn)服務(wù),并將每次運(yùn)送情況做好記錄;
3.按照服務(wù)流程迎送客人,提供拉門服務(wù);
4.維護(hù)出入車輛秩序,保證上下客車位和車道暢通;
5.準(zhǔn)確回答客人的詢問(wèn),主動(dòng)做好服務(wù)工作;
6.熟悉酒店各種服務(wù)項(xiàng)目和營(yíng)業(yè)時(shí)間,向客人推銷酒店的各項(xiàng)服務(wù), 介紹酒店客房設(shè)施。了解本市交通、商業(yè)、旅游等方面資料;
7.為客人指路,認(rèn)真回答客人的詢問(wèn),盡量滿足客人的需求;
崗位要求
1.大專以上學(xué)歷,具有1年以上從事前廳服務(wù)工作經(jīng)歷;
2.工作認(rèn)真、作風(fēng)細(xì)致、吃苦耐勞、反應(yīng)靈活;
3.能進(jìn)行英語(yǔ)日常會(huì)話,開展對(duì)客服務(wù)。
位求職者投遞了該職位,你的簡(jiǎn)歷匹配度為
你的綜合競(jìng)爭(zhēng)力排名為第
名
立即溝通
Dear Applicant,親愛的應(yīng)聘者,Thank you for your interest in wishing to join NOVOTEL Zhengzhou Convention Centre.非常感謝您應(yīng)聘鄭州美豪諾富特酒店。?About NOVOTEL Zhengzhou Convention Centre.關(guān)于鄭州美豪諾富特酒店?NOVOTEL is an earliest hotel brand for ACCOR, it has more than 4000 sister hotels around the world.法國(guó)雅高酒店集團(tuán)旗下的一家四星級(jí)酒店,在全世界有4000多家姐妹酒店。Located in CBD in Zhengzhou, Direct Line 4/5,it’s just 5 minutes away from Zhengzhou International Convention & Exhibition Center and only 25 minutes away from railway station, 30 minutes from Zhengzhou Xinzheng International Airport.坐落于鄭東CBD繁華商務(wù)區(qū),4/5號(hào)線直達(dá),毗鄰鄭州國(guó)際會(huì)展中心,距離火車站僅有25分鐘路程,鄭州新鄭國(guó)際機(jī)場(chǎng)30分鐘的路程。?The hotel totally has 217 rooms & suites and 5 meeting rooms.酒店共設(shè)有217間客房,5間多功能會(huì)議室。??Our Benefits我們的福利??Social Insurance and Housing Fund 社會(huì)保險(xiǎn)及住房公積金??Free meals and Dormitory提供免費(fèi)用餐及宿舍??The vocation includes paid Annual Leave, paid Sick Leave, Wedding Leave, Maternity Leave, Paternity Leave etc.假期包括帶薪年假、帶薪病假、婚假、產(chǎn)假、陪產(chǎn)假等??Selection Monthly Model Employee and Annual Model Employee評(píng)選月度及年度優(yōu)秀員工??birthday party and staff activity舉辦生日會(huì)及員工活動(dòng)??Staff rate for Accor hotels員工價(jià)入住雅高集團(tuán)旗下酒店?Training and Career Opportunity 培訓(xùn)及職業(yè)發(fā)展機(jī)會(huì)??Orientation入職培訓(xùn)??English Training英文培訓(xùn)??Skills Training部門技能培訓(xùn)??Accor Cooperate Training雅高集團(tuán)培訓(xùn)??Cross Training within Accor hotels國(guó)內(nèi)外姐妹酒店交叉培訓(xùn)??Personal Development Plan人才發(fā)展計(jì)劃?About Interview關(guān)于面試Time: 09:00-12:00, 13:30-17:00 at every Monday to Friday時(shí)間:每周一至周五上午09:00-12:00, 下午13:30-17:00Venue:HR Office(5F)?地點(diǎn):(五樓)人事辦公室Hotel Location: Take NO.7, B16, B19, 23 or 26 buses to Dongyijie Station.? ? ? ? ? ? ? ? ? ? ? ? ?Take Metro Line 4, 5 to Central Business District Station酒店地址:可乘坐7路、B16、B19、23或26路公交車到商務(wù)內(nèi)環(huán)商務(wù)東一街站? ? ? ? ? ? ? ? ?可乘坐4、5號(hào)地鐵線至中央商務(wù)區(qū)站?At Last最后If you are not being contacted within one week since your application, maybe the position has been filled-in already. However, your application will be kept in the potential talent file. We thank you for your interest in joining our team. Wish you a very successful searching for the position that you are looking for and a successful future in the hotel industry.如果從提交申請(qǐng)日起一周內(nèi)您還沒有收到我們的回復(fù),有可能是因?yàn)槲覀兲峁┑穆毼挥邢蓿馁Y料將保存在我們的人才庫(kù)中。我們?cè)俅胃兄x您來(lái)應(yīng)聘我們酒店,祝您在未來(lái)的求職路上一帆風(fēng)順,也期待你在酒店行業(yè)創(chuàng)造成功的未來(lái)。?