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崗位職責/職位描述

Job Requirement:

1. Bachelor degree or above.

2. Smooth communication skill both in English and Chinese.

3. Good skill in computer.

4. Sense of responsibility and confidentiality.

5. Patient and happy to learn.

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主要職責
Main Duties:

確保更新及記錄所有的分配公司的相關(guān)信息或存入電子資料庫。
Ensures that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.

銷售總監(jiān)/經(jīng)理/主任不在時，回應所有的電話或詢問，確保信息資料的準確接收及及時傳遞給管理人。
In the absence of the Director of Sales/ Sales Manager/ Sales Executive, responds to all telephone calls or inquiries, ensures information/ messages are accurately received and relayed to the managers concern in a timely manner.

跟蹤銷售經(jīng)理/主任指定或任何需要的銷售信息。
Follows up sales leads whenever required or assigned by the Sales Managers/ Executives.

及時準備、編輯及分發(fā)每周/每月的報告。
Prepares compiles and distributes the weekly/ monthly reports in a timely manner.

確保準確的維護活動日志。
Ensures the activities/events log book is being accurately maintained.

協(xié)助完成市場調(diào)查和競爭者報告。
Assists in the compilation of Market Surveys and Competitor Researches report.

協(xié)助發(fā)送客人所需的酒店相關(guān)信息。
Assists in the distributions of relevant hotel information to clients when required.

幫助或參與集中性銷售拜訪
Assists/participates in sales blitz.

與長期客戶保持良好關(guān)系并提供他們所需的所有必要幫助。
Maintains good relationship with the established client and provides all necessary assistance when required.

與相關(guān)運營部門保持緊密工作聯(lián)系以確保滿足客人的所有需求和預期。
Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met.

在銷售經(jīng)理和銷售主任不在的情況下，協(xié)助完成他們的各項事務。
Assists the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives.

確保所提供的服務符合部門運營規(guī)范中對高效性、一致性和合理性的要求。
Ensures services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.

保持對酒店設(shè)施、特征和服務各類知識的充分掌握。
Maintains a detailed knowledge of hotel facilities, features and services.