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崗位職責/職位描述

工作職責：? Assists in producing the Annual Revenue Plan 協助制定年度收入計劃。? Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved 協助制訂與收入計劃相關的工作計劃，以確保收入計劃目標得以實現。? Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and in creased rate 對現有的和可能性的市場/趨勢進行分析，協調各種活動，以通過增加的業務量和提高的價格來保持并增加收入。? Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications與當地的、英國國內的和國際市場上的航空公司、旅行社、商行、私人俱樂部和行業協會保持聯系，以發展新客戶及保持老客戶。通過個人銷售拜訪、電話和書面交流等與策劃者、企業客戶銷售人員、獎勵購買者、航空公司、旅游批發商等保持聯系。? Creates and implements special programmes to achieve greater productivity through:設計并實施特別項目，通過如下手段取得更高的效率：o Increasing average rate提高平均房價o Increasing occupancy增加入住率o Increasing business volume during difficult periods增加淡季的業務量o Increasing local food and beverage banqueting sales增加當地餐飲和宴會的銷售? Manages key accounts管理大客戶? Oversees the selling and servicing of group business監管團組業務的銷售和服務。? Co－ordinates the development of all promotional material協調所有促銷材料的制作。? Provides direction on and conducts market research進行市場調研并提供指導? Monitors competitor activities監視競爭對手的活動? Maintains close liaison with Regional/ Corporate Sales teams and those of other ICHG hotels to ensure the hotel receives proper corporate consideration, direction and support 與地區和公司的銷售隊伍保持緊密聯系，確保酒店得到公司適當的考慮、指導和支持。? Plans and executes sales trips to major market areas計劃并實施前往主要市場地區進行銷售。? Attends major travel functions to promote sales for the hotel參加大型旅游活動，促進酒店的銷售工作。? Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan Produces monthly Sales reports and forecasts制作每月銷售報告及預測。? Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction會見在酒店下榻的大型活動組織者的客戶，以保證客戶的滿意度? Establishes and continuously updates mailing lists建立郵寄名單并不斷更新? Organizes and attends major sales/PR related functions within the hotel組織和參加酒店的大型與銷售和公關相關的活動? Works with superior on manpower planning and management needs和上級領導一起進行人力規劃和管理需求? Works with superior in the preparation and management of the Department’s budget和上級領導一起進行編制和管理部門預算。任職資格：Required Skills –技能要求 ? Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。? Problem solving, reasoning, motivating, organizational and training abilities. 具有解決問題，推理，號召，組織和培訓能力? Proficient in the use of Microsoft Office 精通微軟辦公軟件? Good writing skills 良好的寫作技能Qualifications –學歷? Bachelor’s degree in Sales, Marketing or related field. 具有營銷，市場或相關領域的學士學位。Experience –經驗? 3 years of relevant experience or an equivalent combination of education and work－related experience. 3年相關工作經驗或類似的管理經驗，或與此相當的教育與工作經驗結合的背景。