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崗位職責/職位描述

About the role

• To drive catering & conference business.?

• 推動宴會會議業務。?

• To?assist?catering?sales team to provide?consistence?catering & conference?services.???

• 幫助宴會銷售團隊提供宴會會議服務。

What you will do

• Implements all catering and events sales action plans related to the respective catering market segment and as outlined in the Marketing Plan.??

• 實現所有宴會和會議銷售計劃，其中包括宴會市場分類和營銷計劃。?

• Actively?participates?in achieving the departmental goals, which contribute to the Marketing budget.??

• 積極參與實現部門目標，有助于市場營銷預算。?

• Solicit and book all types of catering business from various sources of leads.??

• 征集并預定從各個渠道獲得的宴會業務。?

• Take ownership of?customer?from point of contract to after sales service.??

• 從合同到售后服務中發揚主人公精神。?

• Develop creative and attractive menu presentations for potential clients.??

• ?為潛在客戶展示創意及菜單。?

• Creative in upselling for incremental revenue.??

• ?充滿創意，增加銷售量。?

• Respond to all telephone and walk in inquiries?regarding?catering space.??

• ?處理所有電話及入店客人關于宴會場地的問詢。?

• Maintain an active trace/follow-up system on all personal sales calls.??

• ?對所有個人的銷售電話保持積極的跟進。?

• Coordinate the sales efforts between?sales?department and catering to?insure?proper?utilization?of function space to yield maximum revenues.??

• 協調銷售部門和宴會部門之間的銷售業績以保證適當的空間利用率，產生最大的收益。??

• Follow through the event management flow process until departure of key repeated accounts.??

• ?跟進宴會管理流程直到客戶離店。?

• Communicate last minute event details to all operational departments concerned for their own productivity and achievement of guest satisfaction.???

• ?針對臨時宴會，與各個運營部門協調會議細節。?

• Responsible to ensure that the dissemination of groups related information to the related departments.??

• ?負責保證宴會相關信息正確傳遞給相關部門。?

• Be visible to?organizer?and clients during their event and constantly seek feedback on?guest’s?satisfaction.??

• ?隨時和組織者及客戶保持聯系，并不斷追求客戶的滿意度。?

• Giving feedback in?a timely,?professional?and constructive manner.??

• 以專業的態度給予解釋的反饋。?

• Review bills with organizers regularly so as?eliminate?any adjustments on?final?invoice.??

• 與組織者審閱賬單，以避免任何對最終發票的整改。?

• Verifies charges and layout of in voice prepared by Accounts Receivable or Front Office before sending?invoice?to clients.??

• 在客人之前，核實財務或前臺準備的賬單和費用。?

• Attend the pre-event meeting and post-event meeting as required.??

• ?根據要求參加會前會議和會后總結會。?

• Continue to?maintain?close?relationship?with existing clients while building?relationship?with new clienteles.??

• ?在開發新客戶的同時保持和現有客戶的緊密關系。?

• Establishes good working?relationship?within the department and with other departments.??

• ?與部門內部和其他部門之間保持良好工作關系。?

What you bring

• Demonstrated ability to interact with customers, employees and third parties that?reflects?highly on the hotel, the?brand,?and the Company.???

• 具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。??

• Problem solving, reasoning, motivating,?organizational?and training abilities.?

• 具有解決問題，推理，號召，組織和培訓能力。?

• Proficient in the use of Microsoft Office.?

• 精通微軟辦公軟件。?

• Good bilingual writing skills.?

• 良好的中英文寫作技能。?

• Min. 2 –3 years’ experience in hotel Conference sales.?

• 至少2-3年酒店銷售經驗。??