Front Desk Agent:
前臺接待員:
---To provide check-in, billing check, exchange room, extend room, early check-out, check-out, Fapiao service.
為客人辦理入住、查賬、換房、延房、提早退房、退房、開發(fā)票或換發(fā)票手續(xù)。
---To provide guest best service as well as handle the daily reservations and check-in and check-out of guests.
向客人提供優(yōu)質(zhì)服務(wù),同時操作好每日的預訂以及向入住和退房的客人提供服務(wù)。
Job Requirement:
崗位要求:
---Be familiar with using Opera system
---熟悉opera系統(tǒng)操作
---Effective communication skills in both Chinese & English.
---有效的中英文溝通能力。