- 職位性質：全職
- 工作地區：浙江省杭州市
- 招聘人數：3人
- 學 歷：中專
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：23-45
- 計算機能力：良好
- 語言要求：中國普通話(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：4.5千-5.5千
- 職位有效期：2026-03-13至2026-06-11
職位：樓層主管 Floor Supervisor
崗位職責/職位描述
We are looking for a Floor?Supervisor?with following duties and requirements:
我們在尋找一位具備以下特質，并可獨立承擔相應崗位職責的樓層主管人選：
As a?Floor?Supervisor,?we rely on you to:
作為酒店樓層主管，需承擔以下主要工作職責：
1、Oversee daily operations of hotel guest room floors, including supervising room cleaning, linen replacement, and amenities replenishment to meet service standards.
? 負責酒店客房樓層日常運營，督導客房清潔、布草更換及客用備品補充工作，確保符合服務標準。
2、Supervise the floor team (e.g., room attendants, floor attendants), assign daily tasks, conduct on-site guidance, and ensure efficient work execution.
? 管理樓層團隊（如客房服務員、樓層服務員），分配日常工作任務，現場指導操作，保障工作高效開展。
3、Conduct random inspections of cleaned guest rooms and floor public areas, verify cleanliness and facility integrity, and follow up on rectification of substandard items.
? 隨機檢查已清潔客房及樓層公共區域，核實清潔質量與設施完好度，對不達標項跟進整改。
4、Coordinate with front office and housekeeping department to prioritize room cleaning tasks, ensure timely room readiness, and handle guests’ special requests on the floor.
? 協調前廳部與客房部，合理排序客房清潔任務，確保客房及時就緒，處理樓層賓客的特殊需求。
5、Manage floor supplies (e.g., cleaning agents, linen, amenities), monitor inventory levels, and report shortages or excesses to superiors promptly.
? 管理樓層物資（如清潔劑、布草、客用品），監控庫存狀況，及時向上級匯報物資短缺或積壓情況。
We are looking someone who:
我們尋找的人選需具備：
1、Technical secondary school education or above, with experience in hotel housekeeping or floor management preferred.
? 中專及以上學歷，有酒店客房部或樓層管理相關經驗者優先。
2、At least 2 years of working experience in hotel guest room operations, familiar with room cleaning processes and hygiene standards.
? 2年以上酒店客房運營工作經驗，熟悉客房清潔流程及衛生標準。
3、Proficient in identifying common guest room facility issues and able to guide staff on standardized handling methods.
? 能識別客房常見設施問題，可指導員工規范處理。
4、Strong communication and coordination skills, able to cooperate with cross-departmental teams and effectively communicate with guests.
? 具備較強的溝通協調能力，能與跨部門團隊協作，且可高效對接賓客。
5、Responsible and detail-oriented, able to adapt to shift work and handle emergency cleaning tasks.
? 責任心強、注重細節，能適應輪班工作，可處理應急清潔任務。
If you are the right person, what are you waiting for? Click the apply button now!
如果您就是合適的人選，那還等什么？馬上點擊申請按鈕吧！
