- 職位性質:全職
- 工作地區:揚州市廣陵區
- 招聘人數:5人
- 學 歷:不限
- 工作經驗:不限
- 提供食宿:提供食宿
- 年齡要求:不限
- 計算機能力:良好
- 語言要求:英語(良好)
- 國際聯號工作經歷:不限
- 薪資待遇:3千-4千
- 職位有效期:2026-05-22至2026-08-20
職位:前臺接待 Front Office Agent
崗位職責/職位描述
Position Summary職位概述:
Greets and registers guests , providing prompt and courteous service .Check in / out of guests . Resolves guest challenges throughout their stay in our hotel . upgrades guests as required . Promotes hotel services .
熱情友好的問候客人,確保提供高效一致的服務。對入住期間的各種需求和問題予以快速解決,銷售酒店各項產品確保利潤最大化。
Specific Job Knowledge, Skill and Ability 工作技能技巧要求:
1. Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error .?
能運用計算器材準確無誤的進行各種數據運算。
2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .
能用英語有效的傾聽和進行溝通。
3. Ability to access and accurately input information using a moderately complex computer system .
熟練操作酒店電腦系統。
Required Qualifications必要的資歷要求:
1. Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts .
擅長于處理賓客關系,能有效快速的應對處理各種問題。
2. Interpersonal skills to provide overall guest satisfaction.
以較強的人際交往能力提高客人滿意度。
3. Ability to work under pressure and deal with stressful situations during busy periods.
能在強壓下勝任工作。
