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施展才華

    職位:前臺接待 Front Office Agent

  • 職位性質:全職
  • 工作地區:揚州市廣陵區
  • 招聘人數:5人
  • 學  歷:不限
  • 工作經驗:不限
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:良好
  • 語言要求:英語(良好)
  • 國際聯號工作經歷:不限
  • 薪資待遇:3千-4千
  • 職位有效期:2026-05-22至2026-08-20

崗位職責/職位描述

Position Summary職位概述:

Greets and registers guests , providing prompt and courteous service .Check in / out of guests . Resolves guest challenges throughout their stay in our hotel . upgrades guests as required . Promotes hotel services .

熱情友好的問候客人,確保提供高效一致的服務。對入住期間的各種需求和問題予以快速解決,銷售酒店各項產品確保利潤最大化。

Specific Job Knowledge, Skill and Ability 工作技能技巧要求:

1. Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error .?

能運用計算器材準確無誤的進行各種數據運算。

2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .

能用英語有效的傾聽和進行溝通。

3. Ability to access and accurately input information using a moderately complex computer system .

熟練操作酒店電腦系統。

Required Qualifications必要的資歷要求:

1. Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts .

擅長于處理賓客關系,能有效快速的應對處理各種問題。

2. Interpersonal skills to provide overall guest satisfaction.

以較強的人際交往能力提高客人滿意度。

3. Ability to work under pressure and deal with stressful situations during busy periods.

能在強壓下勝任工作。