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崗位職責/職位描述

DUTIES AND RESPONSIBILITIES 工作職責

• Deliver Food and Beverage serviceof high standard and in accordance with departmental standards and procedures?

按照部門的標準和程序,為客人提供高品質的食品和酒水服務.

• Communicates to his/her superiorany difficulties, guest comments and other relevant information??

與上級進行溝通,如: 遇到的困難,客人的建議以及相關信息.

• Establishes and maintainseffective employee working relationships?

建立和保持高效率的員工工作關系

• Attends and participates in dailybriefings and other meetings as scheduled?

按照日程安排參加每日的餐前會以及其他會議.

• Take appropriate action toresolve guest complaints

采取恰當的方式解決客人的投訴.

• Food and beverage stock is storedin relation to hotel procedures

按照酒店的標準對食品和酒水進行存放.

• Performs related duties andspecial projects as assigned

特別計劃分配完成的相關任務

QUALIFICATIONSAND REQUIREMENTS 任職要求

• Complete Tertiaryeducation. Experience in the hospitality industry, similar position experiencein an international chained hotel is preferred. Knowledge of food and beverageproduct and service.?

高等教育學歷，具備酒店行業工作經驗，在國際連鎖酒店工作經驗者優先。具有一定餐飲產品知識及服務技能。