施展才華
- 職位性質：全職
- 工作地區：海南省陵水黎族自治縣
- 招聘人數：2人
- 學 歷：高中
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：3.3千-3.7千
- 職位有效期：2026-03-31至2026-06-29
職位：行李員 Bellman
崗位職責/職位描述
- Assist with heavy packages, coats,suitcase, etc.? being alert to giveassistance courteously and quickly, before having to be asked
主動協助客人提重包裹、拿衣服、提手提箱等，向客人提供禮貌和迅速的協助。
- Maintain a willingness to please attitudeand give undivided attention to any approaching guest
保持令人愉悅的態度并專心接待每位到來的客人。
- Adhere to guest checking in and checkingout procedures pertaining to baggage handling
在與行李相關的問題上，遵守客人入住和退房工作程序。
- Welcome guests at the main entrance,offering the greeting appropriate to the time of day taking particular note ofrepeat guests and IHG Rewards Club members
在正門處歡迎客人，按具體時間段向客人發出合適的問候，特別要注意常客和憂悅會會員。
- Assist arriving and departing guests byopening and closing car and taxi doors
為來店和離店的客人開關汽車及出租車門。
- Maintain a spotless Porte Cohereand Drive way
保持車輛門道和車道的清潔。
- Guide the guest to the Front Desk and waitbehind the guest during the check-in.?Keep eyes on the Front Desk Clerk who provides the signal for you tostep forward and receive the room and rooming booklet from the Front DeskClerk.? Without delay, escort the guestsaccordingly.
將客人引至前臺并在其辦理入住手續時在其身后等待。在看到前臺接待員的示意后上前從前臺接待員處取得房間號和房卡，然后立即護送客人至其房間。
- Be familiar with the layout of the hoteland memorize the preferred route for escorting guests
熟悉酒店布局并記下護送客人的最佳路線。
- Room the guest in accordance with hotelstandards
按照酒店標準為客人安排房間。
- Be familiar with the lift workings andemergency stairs
熟悉電梯和疏散樓梯的使用。
- Provide information to guests about thehotel facilities and services
向客人提供關于酒店的設施和服務的信息。
- Provide guest services and guidance
向客人提供服務和引導。
- Learn and utilize names of guests,especially repeat and long staying guests and routinely greet guests as theypass through the lobby, remaining alert to situations where he can be ofassistance to guests
熟知并稱呼客人的名字，特別是對于常客和長包房的客人，并在客人經過大廳時與其打招呼，隨時留意是否有可以為客人提供服務的情況出現。
- Keep the lobby clean and tidy, informingthe Concierge or Bell Captain if it needs major cleaning
保持大廳的整潔，如果需要大清掃的話應通知禮賓主管或行李領班。
- Maintain a well groomed hair style and wear clean, shinywell polished shoes and a neat uniform while on duty
上班時要保持好的發型，注意服裝的干凈，鞋要擦凈并上光，并保持制服的整齊清潔。
- Help other employees in department,replacing them temporarily when necessary
幫助部門內其它員工，如有必要則暫時代理他們的工作 。
- Keep the baggage room clean and in orderbefore going off duty on each shift
每次交班前均保持行李室的整潔。
- Upon arrival of newspaper, prepare them anddeliver them to guest rooms as assigned by the Bell Captain
當報紙送到后進行適當整理，然后按行李領班的要求將其送至客人房間。
- Use the Duty Log to document matters ofimportance
使用工作日志來記錄重要事項。
- Operate Communicates equipment
操作通信設備。
- Arrange transport and coordinate luggage
負責安排交通并協調行李事宜。
- Manage the key system securely
對鑰匙系統進行安全管理。
