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崗位職責/職位描述

Provides fluent and efficient service in accordance with Hyatt standard.

在餐廳提供順暢、有效的服務，確保這些服務達到凱悅標準。

Gives recommendation on service and responds guest Food and Beverage request as well as provides suggestion.

在服務的時候可以向客人推薦菜單，回答相關的要求并根據食物和飲料給客人一些建議。

Assigns seats to guest according to subsequence and procedures, takes order of food and beverage.

根據順序和程序為客人安排座位，點單并服務食物和飲料。

Ensure all food and beverage, machines and equipments to be normal running according to Departmental Operation Manual.

根據部門營運手冊的要求確保餐廳里所有的食物和飲料，機器和設備都是正常的。

Makes effort to satisfy our customers and makes them repeat to dine in the restaurant.?

努力使我們的客人滿意，讓他們能經常光顧餐廳。

Takes food order and delivers foods to avoid unnecessary delay.

為客人點單和上菜，要避免不必要的延誤。

Has thorough knowledge of menus and wine list.

掌握關于餐廳菜單和酒單的知識。

Ensures table setting to accord to standard and operational requirement.

確保擺臺是根據要求以及運作的需要。

Ensures that all tables are clean and tides up after dining over.

確保所有的桌子都是干凈的并在每桌吃完后重新收拾。

Makes reservation accurately to customers and confirms dining pax.

要準確的為客人做預定并確定用餐的人數。