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崗位職責/職位描述

指導和協(xié)調(diào)進行信用調(diào)查和收集客戶欠款的活動或工作。
Directs and coordinates activities or works engaged in conducting credit investigations and collecting delinquent accounts of customers.
負責調(diào)查和核實申請信貸的潛在客戶的財務(wù)狀況和聲譽，準備證明結(jié)果的文件，并建議拒絕或批準申請。
Assigns responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications.
建立客戶賬戶的信用限制。
Establishes credit limitations on customer account.
指定負責調(diào)查欺詐案件和可能的法律行動，以及收集無價值的支票和拖欠的票據(jù)。
Assigns responsibility for investigation of fraud cases and possible legal action and collection for worthless checks and delinquent bills.
審核收集報告，以確定收集的狀況和余額，并評估當前收集政策和程序的有效性。
Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
審計拖欠帳戶被認為是不可收回，以確保努力已采取之前，分配壞賬狀態(tài)的帳戶。
Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.
與包括公司分支機構(gòu)和信用卡公司的人員在內(nèi)的其他人協(xié)調(diào)，以交換信息和更新控制。
Coordinates with others, including personnel in company branches and credit card companies, to exchange information and update controls.
報告可能影響客戶信用狀況的不利信息，以便及時采取行動。
Reports unfavourable information which may affect a customer’s credit standing so as to allow timely action.
分析應(yīng)收賬款余額的趨勢或支付模式的重大變化，并為總經(jīng)理每月的信用會議總結(jié)主要的收款問題。
Analyses trends in Accounts Receivable balances or significant changes in payment patterns and to recap major collection problems for the General Manager’s monthly credit meetings.
了解并遵守凱悅和酒店的信用政策，并協(xié)助建立和編制正式信用手冊中所有職位的清晰和明確的信用程序。
Knows and observes the credit policies of Hyatt and the hotel and to assist in establishing and compiling clear and well defined credit procedures for all positions in a formal Credit Manual.
每天檢查酒店內(nèi)客人的余額是否超出了酒店的限額，以便與客人保持適當?shù)穆?lián)系。
Checks daily whether in-house guest balances exceed the house limit for appropriate follow up with the guests.
跟進收到的退貨支票，信用卡退款，帳戶，逾期費，保證不出席。
Follows up on collection of returned checks, credit card charge backs, skipper accounts, late charges, guaranteed no-shows.
調(diào)查有爭議的費用，并跟蹤城市分類客戶提出的問題。
Investigates disputed charges and follows up on queries raised by City Ledger customers.
處理所有內(nèi)部客人的信用申請。
Handles all credit requests from in-house guests.