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崗位職責/職位描述

·????????To have complete knowledge on the food / beverage / service available /preparation methods and time in sections appointed.具備指定餐廳的酒水服務制作方法和時間的全面知識。

·????????To be aware of? SLIM and Hotelstandards and policies ?

了解集團總部和飯店的各項標準及規定，并保證這些標準和規定的正確實施。

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·????????協助經理管理好餐廳運營

To assistant outlets managermanagement the outlets

·????????做好酒水的管理和控制

To better control beveragestorage

·????????適當的排班工作

Can do the duty roster

·????????檢查整個餐廳餐前準備工作

To check the operationpreparation

·????????Ensures personal grooming and conduct according to hotel standards.

確保個人儀表和行為符合飯店標準。

·????????Checks schedule and ensures punctuality at work

檢查日程表，確保工作準時。

·????????Ensures that service / items are prepared according to hotel minimumstandards and standard procedures

確保服務/品種符合飯店的基本標準和標準程序

·????????Checks quality / presentation / temperature of food / beverage / serviceprior to serving

為客人服務之前，事先檢查質量/ 外觀/食品溫度/ 酒水/ 服務等情況。

Ensures full mise – en - place is prepared prior to start of?operations and replenished afterwards

確保運營之前，已事先做好準備工作， 及時補充存量。

·????????Check cleanliness of sections prior and after service

為客人提供服務之前或之后，檢查本部門的清潔情況。

·????????Practices economy of food, beverage, paper supplies. Electricity andwater (practise recycling whenever possible)

節約食品，酒水，紙張， 電和水的用量，（如果可能，要進行循環再利用。

·????????Ensure that all materials, equipment and machinery are properly used andregularly cleaned, in order to prolong usage.確保正確操作所有的材料，設備和機械，定期清潔，以便延長使用壽命

·????????Checks inventory in sections appointed for daily requisition

檢查指定部門的庫存量，為確定每日申請量做好準備。

·????????Obtain customer feedback during operations to ensure satisfaction

在運營當中征求客人的反饋意見，確保令客人喜出望外。

·????????To relay any customer complaints to supervisor

任何客人的投訴都要向上級匯報。

·????????To be ware of and applies the procedures concerning hotel fire and lifesafety / emergency procedures

確保員工了解并使用飯店有關消防和生命安全/緊急事件的程序。

·????????Ensures that staffs apply the necessary precautions with regards to thehotel food safety and hygiene standards (refer to SLIM standards indicated inthe F&B Intranet).?

確保員工對飯店食品安全和衛生標準給予必要的小心防范（參照集團互聯網有關餐飲標準的規定）。