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• 五險一金
• 管理規范
• 崗位晉升
• 技能培訓
• 帶薪年假
• 包吃包住
• 員工生日禮物
• 人性化管理
• 節日禮物

一. 工作檢查??Work Check??????
1. 審閱前臺工作交接記錄，督促前臺員工工作完成情況。???????????????????????????????????????????????????????????????????? 
Check of records to review the receptionists work.???????
???????????????????????????????????????????????? 
2. 檢查前臺員工的辦理入住及退房手續的執行標準。??
?????????????????????????????????????????????????????????????????????? 
Check receptionists Check in and Check Out Standard.

3. 負責做好重要客人，團隊的準備工作。???????
??????????????????????????????????????????????????????????? 
Responsible hotel VIP guest and VIP Group.

4. 定期檢查員工輸入電腦賓客信息的準確性。??
??????????????????????????????????????????????????????????????????????????????????? 
Staff regularly checked the accuracy of the information input into the computer guests.?????? 
?
二. 日常工作?Routine
1. 在客人入住期間內維護客戶關系以保證客人得到最滿意的服務和重視。

During the guests stay in maintaining customer relationships to ensure that customers are most satisfied with the service and attention.?????????????
?????????????????????????????????????? 
2. 熟悉財務的政策和程序，緊密聯絡財務部門確保遵循財務程序。

Be familiar with financial policies and procedures, the financial sector to ensure close contact according to finance program.????????
??????????????????????????????????????????????? 
3. 準備員工的有效工作安排，合理安排休假，預測未來的生意從而計劃相應的行動方案，特別是一些大型的團隊。

Preparation of staff effective work arrangement, reasonable arrangements for vacation, to predict the future business plans corresponding to the action, especially some large team.
?? 
4.確保所有員工的培訓需求都得到了執行，并且培訓的計劃的安排、設計和執行都滿足了所有需求。

Ensure all staff training requirements have been implemented, and the training program, are designed and implemented to meet all requirements.???????????
???????????????????????????????????????????? 
5. 組織班前會議確保酒店相關活動和運營要求及時通知到員工。
?
Conducts shift briefings to ensure hotel activities and operational requirements are known.???
??? 
6. 處理客人投訴，積極做出行補救行動。

Handle guest complaints, and actively do remedial action.?? 
?
三. 技能水平 Skills
1. 具有良好的溝通能力。

Good communication skills.

2. 積極應對和解決問題，保持良好的工作狀態。

Active coping and problem solving, good working state.

3.關注、滿足客人的需求。

Meet the needs of the guests.
?????????????????????????????????????????????????????????????????????? 
4.具備熟練的英語聽說能力。
Good command of English listening and speaking ability.

銀川萬達嘉華酒店 Wanda Realm Yinchuan Hotel銀川萬達嘉華酒店位于銀川市核心位置，以恢宏且具民族特色的建筑風格成為銀川市靚麗的新地標。酒店周邊交通便利，比鄰會展中心及市政府，距火車站僅4.5公里路程，距離銀川河東國際機場30公里。Located in the core area of Yinchuan, Wanda Realm Yinchuan Hotel is a magnificent new landmark of the city. The hotel is adjacent to the Yinchuan International Convention and Exhibition Center and municipal government. With convenient traffic conditions, the hotel is just 4.5 kilometers away from the railway station, 30 kilometers away from Yinchuan Hedong International Airport.?客房 Room酒店擁有304間設計新穎舒適的客房。從寬敞的房間內可俯瞰銀川秀美景致。所有客房均提供有線與無線上網, 高清液晶電視, iPhone基座, DVD播放器等一系列高品質設施。With beautiful city view, the hotel offers 304 spacious, stylish guest rooms. All our guest rooms are equipped with high-definition LCD TV, iPhone base, DVD player and more upscale facilities. In addition, broadband and WIFI are easy access as well.?會議 Meeting總面積達1,200平方米的無柱式大宴會廳，布局靈活，可根據不同的會議需求靈活劃分區域。酒店另設有5間面積不等的多功能廳和董事會會議室，均配備先進的視聽設備，是舉辦各種規模會議和活動的理想之所。The hotel features a range of specious meeting venues; include 1,200 square meters pillar-free Grand Ballroom and 5 function rooms and Board Room.?All the meeting rooms are equipped with the state-of-the-art audio and visual equipment. With outstanding services, Wanda Realm Yinchuan Hotel is the ideal place for your meetings and events in Yinchuan.?餐飲 Food & Beverage無論是饕餮盛宴還是輕松小酌，銀川萬達嘉華酒店風格迥異的餐廳，酒吧都將帶給您難忘的美妙體驗?！捌氛洹敝胁蛷d擁有9間華麗包房；“美食匯”全日餐廳薈萃世界各地美食；“和”日餐廳是您品味日本美食的絕佳之處；舒適的大堂酒廊亦是您會見親朋好友和放松的理想場所。The hotel provides guests with wide selection of gourmet. “ZHEN” Chinese Restaurant offers authentic Cantonese cuisine and local flavors; Cafe Vista, offers delicious western food and international gourmet. “HE” Japanese Restaurant provides tasty Tappanyaki and other Japanese dishes; Our lobby Lounge is the perfect venue for relaxation and meeting with friends.?休閑 Relaxation銀川萬達嘉華酒店配備專業設施的健身中心、室內恒溫游泳池、高品質桑拿室和靜謐瑜伽室，定能讓您舒緩身心，精力充沛，神采飛揚。Pamper yourself at our fully equipped Fitness Center, a wellness area and state-of-the-art gym facilities, well equipped in-door swimming pool, sauna and Yoga class. The Fitness Center will enable you to generate energy for your mind, body and soul.