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賓客關(guān)系主任
4千-5千
投遞簡歷
發(fā)布于 03-20
賓客關(guān)系主任
4千-5千
蕪湖-鏡湖區(qū) | 2年以上 | 大專 | 提供食宿 | 招1人
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職位福利
職位描述

【崗位職責(zé)】

1、掌握當(dāng)日客情及活動情況。

2、參與各項前臺的工作,發(fā)現(xiàn)并上報工作中出現(xiàn)的問題。

3、掌握當(dāng)天到店及離店的重要賓客,回頭賓客。

4、在賓客到店之前準備好登記表、鑰匙卡等以確保入住手續(xù)方便、快捷。

5、與住店賓客保持良好溝通以了解賓客之喜好,協(xié)助賓客解決疑難事宜。

6、做好每日對住店賓客的電話拜訪工作,搜集賓客意見并及時采取跟進措施與向上級反映。

7、在前臺及大堂接待及迎送住離店的賓客。

8、協(xié)助賓客辦理登記入住及離店手續(xù)。


【崗位要求】

1、大專以上學(xué)歷,有同崗位工作經(jīng)驗。

2、具有良好的服務(wù)意識,團隊協(xié)作精神以及良好的溝通、協(xié)調(diào)和應(yīng)變能力。

3、注重細節(jié),工作有責(zé)任心,敢于承擔(dān)責(zé)任,執(zhí)行力較強。

4、有上進心和良好的學(xué)習(xí)能力和抗壓能力。

其他要求
年齡要求:24-35歲
比比競爭力
目前共有 位求職者投遞了該職位,你的簡歷匹配度為 你的綜合競爭力排名為第
用「最佳東方」APP掃一掃查看你的競爭力分析
公司地址
安徽省蕪湖市鏡湖區(qū)蕪湖萬達廣場二期6#樓
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職位聯(lián)系人
張女士
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張女士

HI~對這個職位感興趣嗎?快來下載最佳東方APP和我聊聊吧,還能在線視頻面試,方便又安心~

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  • 酒店業(yè)--國內(nèi)高端酒店/5星級
    行業(yè)
  • 100-499人
    規(guī)模
  • 私營.民營企業(yè)
    企業(yè)性質(zhì)
       萬達酒店及度假村始于1996年,秉承“以人為本,關(guān)愛每位員工,溫暖每位客人,盡責(zé)每位合作伙伴”的核心價值觀,及“務(wù)實創(chuàng)新,發(fā)揚華文化”的公司理念,致力于成為具有價值、以酒店為核心的資產(chǎn)管理公司。萬達酒店及度假村是打通酒店開發(fā)、建設(shè)及管理的全產(chǎn)業(yè)鏈公司,涵蓋酒店設(shè)計、酒店建設(shè)、酒店管理三大核心板塊。萬達酒店及度假村旗下?lián)碛猩萑A酒店-萬達瑞華、豪華酒店-萬達文華、高端酒店-萬達嘉華、高端精選酒店-萬達錦華、超中端酒店-萬達美華以及精品酒店-萬達意悅等六大酒店品牌。萬達酒店及度假村目前擁有已開業(yè)酒店79家,籌建及待開業(yè)酒店90余家,覆蓋全球101余座城市。Founded in 1996, Wanda Hotels & Resorts endeavors to be recognized as one of the world’s most valuable asset management companies with a core competency in hotel business. This vision has been achieved through integrated business resources including hotel design, hotel construction and hotel management based on its core values of “People First - practical care to team members; commitment to all stakeholders and customers” and corporate belief of “Practical, Innovative, Rooted in China”. Wanda Hotels & Resorts, as one of the “one-stop solution” hotel companies in the world, currently manages six brands in its portfolio: the ultra-luxury brand Wanda Reign, the luxury brand Wanda Vista, the premium brand Wanda Realm, the select-service brand Wanda Jin, the premium mid-scale brand Wanda Moments and the cooperative brand Wanda Allegro Italia. Wanda Hotels & Resorts currently owns or manages 79 hotels and there are more than 90 hotels under construction. The properties cover over 101 destinations globally.        蕪湖富力萬達嘉華酒店毗鄰蕪湖萬達廣場商業(yè)圈,它是由廣州富力地產(chǎn)股份有限公司投資,由萬達酒店及度假村管理有限公司管理的集客房、餐飲、大型會議宴會為一體的高端品牌酒店,距蕪湖火車站及南京祿口國際機場蕪湖城市候機樓僅2公里車程。酒店擁有280間溫馨典雅的各式客房,全部配有萬達嘉華之床;擁有蕪湖市最大的無柱式宴會廳,面積達1200平方米并擁有獨立LED背景屏幕,具有國際水準的視聽與多媒體設(shè)備,能滿足客戶不同的會議及商務(wù)需求;游宴-淮揚特色中餐廳匯聚中華美食精髓,美食匯-全日餐廳聚世界各地饕餮美食,品珍-中餐廳極具中國典雅韻味的粵式及安徽當(dāng)?shù)靥厣财肪录央?;室?nèi)恒溫游泳池和健身中心先進的設(shè)施設(shè)備,可滿足客人強健體魄、歡度休閑時光。Located at the city main stem of Wuhu, as a part of popular Wanda Plaza, Wanda Realm Wuhu is the high-end brand hotel that invested by Guangzhou R&F Properties Co.,Ltd. and managed by Wanda Hotels & Resorts. With the distance of 2 km to both Wuhu Railway station and the city departure lounge of Nanjing international airport makes the Wanda Realm Wuhu an ideal location for great meetings, events and weddings.280 quality furnished rooms with Wanda signatures bed.4 function rooms with different shapes and one pillar less grand ball room with a total 1,200 square meters which is the biggest in town, providing the meeting customer a flexible meeting and function space. 3 specialty stylized restaurants, covering the magnificent Huaiyang Cuisine, the international buffet and the traditional Cantonese cuisine, giving you a brand new unique dining experience. Fitness center with indoor swimming pool and various gym machines. We are creating a warm and cozy environment for all our esteemed guests, and surely one of a kind in hospitality in Wuhu.     我們承諾努力成為您職業(yè)生涯的最佳起點和成長平臺,我們將提供以下的福利條件來滿足您階段性的職業(yè)和生活需求:We will provide the benefitslistedbelow to satisfy your current life and career needs:1 .每周雙休、公共假期及帶薪年假等/正式工繳納五險一金;Hotel ?offer benefits like afive-day work week,public holidays, and AL etc. and pay for five insurances andhousing fund for permanent.2.優(yōu)質(zhì)的免費工作餐/為非本地員工提供安全舒適的宿舍,并配備床上用品;Hotel offers free and delicious dutymeals for all staff;free accommodation for staff fromother districts;3.最具競爭力的薪酬與福利;調(diào)動與晉升的機會;Hoteldevotes itself to providingcompetitive salary and other benefits. Offers inter-redeploymentand promotionopportunities for employees.4.制服和工鞋,以及制服清洗服務(wù);舒適的更衣室及洗浴設(shè)備;Providefree uniform, shoes, and laundryservice. Enjoy dressing and shower rooms that arespacious and comfortable.5.豐富多彩的團隊活動、社會公益和慈善項目/多功能文娛活動室;Holddifferent kinds of employeeactivities and charitable activities in a fixedperiod of time/Equipped withmultifunctional comfortable rooms.6.優(yōu)秀的培訓(xùn)課程和發(fā)展項目;團結(jié)、和諧、專業(yè)、積極向上的工作氛圍;Providesvarious training course andcareer plans for employees. Create united,harmonious and professional team andpositive working atmosphere. 面試時間:08:30am-17:30pm(周一至周五)InterviewTime : 08:30am-17:30pm(Monday-Friday )咨詢電話Tel:0553-3801791   郵箱網(wǎng)址:whflzhaopin@wandahotels.com面試地點:蕪湖富力萬達嘉華酒店人力資源行政部(安徽省蕪湖市鏡湖區(qū)北京中路69號)Interview Address: HR&Admin, WandaRealm Wuhu( No.69 Beijing Middie Road.Wuhu,Anhui Province 241000, P.R.China) 蕪湖富力萬達嘉華酒店,誠邀您的加入!Wanda Realm Wuhu, We sincerely inviteyou to join us!
安徽省蕪湖市鏡湖區(qū)蕪湖萬達廣場二期6#樓
導(dǎo)航