開封建業鉑爾曼酒店| 招聘職位
- 職位性質：全職
- 工作地區：河南省開封市
- 招聘人數：2人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：20-28
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：2千-3千
- 職位有效期：2026-03-14至2026-06-12
職位：前臺接待 Receptionist
崗位職責/職位描述
崗位職責
· Efficiency of check in/check out process, accuracy in retrieval of guest data and billing
保證客人入住及離店手續的效率性，同時保證客人信息與賬目的準確性。
· Honesty to all accounting procedures is adhered to throughout the department, including monitoring guest balance and city ledger accounts.
誠信的保證在部門工作中嚴格執行酒店所有財務制度。
·Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.
與客人建立并保持良好的關系。負責提供給客人友善、有效的服務。
·Knowledgeable about all events and information of the immediate and surrounding area, provide an efficient and accurately information to guest when guest inquired.
熟知酒店周邊區域所有各項活動和信息，并在客人詢問時，高效和準確的回復客人。
·Implement on daily upsell goal and member enrollment goal.
完成每日房間房間銷售升級和雅高心悅界會員招募的目標。
·Complies with all hotel policies relating to Front Office, such as room key police, etc.
遵守酒店關于前廳部的所有制度，例如鑰匙管理制度等。
·Ensures high standards of personal presentation & grooming.
始終維持高標準的個人形象和儀容儀表。
崗位要求
·Diploma or Degree preferably in hospitality or related field
酒店管理或相關專業的本科或專科學歷
·Minimum One (1) years relevant experience in a similar position in a renowned international hotel brand
在知名國際酒店內從事至少一年年類似崗位的經驗
·PMS and Office software knowledge
熟悉并掌握Opera酒店管理系統和各類辦公軟件
·Excellent oral and written skills in Mandarin and English
優秀的中英文聽說讀寫能力
·Excellent interpersonal & communication skills
優秀的人際關系和溝通能力
·Service oriented with an eye for details
以服務為導向的敏銳洞察力
·Good presentation, influencing skills
優秀的表達、影響能力
·Adaptable and flexible and able to embrace and respond to change effectively
適應性強，靈活并能有效地接受和應對變化
