- 職位性質(zhì)：全職
- 工作地區(qū)：黑龍江省哈爾濱市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：熟練
- 語(yǔ)言要求：英語(yǔ)(良好)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：2.8千-3.2千
- 職位有效期：2026-03-30至2026-06-28
職位：Housekeeping Coordinator 客房部協(xié)調(diào)員
崗位職責(zé)/職位描述
·?Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
·?確保?接聽(tīng)和轉(zhuǎn)達(dá)所有與部門相關(guān)的信息，以保持既定標(biāo)準(zhǔn)并取得客戶的滿意。
·?Receives, records, and distributes various reports
·?接收?、記錄并分發(fā)各種報(bào)告
·?Receives, records, and transmits guest requests accurately
·?準(zhǔn)確接聽(tīng)?、記錄并傳達(dá)客人的請(qǐng)求?
·?Responsible for entering accurate room status into computer daily and investigate discrepancies
·?負(fù)責(zé)每天將客房情況準(zhǔn)確的輸入電腦并調(diào)查各種異常情況
·?Maintains and update administrative data
·?保持和更新管理數(shù)據(jù)
·?Maintains ?Mast key control
·?管理萬(wàn)能鑰匙。
·?Monitors lost property
·?監(jiān)管失物相關(guān)事宜?。
·?Charge of Mini-bar and storeroom of housekeeping ????????????????????????????????????????????????????????????????????????????????????負(fù)責(zé)管家部的總倉(cāng)及小酒吧。
·?Prepare Min-bar daily consumption report, and distribute each floor mini-bar items according the consumption. Restock the housekeeping mini-bar to general storeroom. ?
·?準(zhǔn)備小酒吧日銷量報(bào)告，根據(jù)小酒吧銷售單分配給各樓層服務(wù)員相應(yīng)酒水，每日從飲品總倉(cāng)領(lǐng)取酒水，將管家部小酒吧倉(cāng)庫(kù)的飲料補(bǔ)充到日存標(biāo)準(zhǔn)。
·?Maintains working area and equipment in a proper state of cleanliness and repair
·?確保工作區(qū)域和設(shè)備得到良好的清潔和修繕?
·?Report guest complaints to Executive Housekeeper or delegate immediately
·?及時(shí)向行政管家或其代理人匯報(bào)客人的投訴情況
·?Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
·?遵守酒店的健康、安全和衛(wèi)生政策，并遵守個(gè)人儀容和衛(wèi)生標(biāo)準(zhǔn)
·?Attends meetings and training sessions as required
·?按要求參加會(huì)議和培訓(xùn)活動(dòng)
·?Is multi-skilled as a Room Attendant as well as other areas of Housekeeping
·?成為掌握客房服務(wù)員和客房部其它業(yè)務(wù)領(lǐng)域工作技能的復(fù)合型人才
·?Adheres to Housekeeping standards and procedures and enforces same
·?遵守并執(zhí)行客房部的各項(xiàng)標(biāo)準(zhǔn)和工作程序?
