- 職位性質：全職
- 工作地區：海南省三亞市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(一般)
- 國際聯號工作經歷：優先
- 薪資待遇：4千-5千
- 職位有效期：2026-03-30至2026-06-28
職位：Guest Service Supervisor 前臺主管
崗位職責/職位描述
Ensure daily operation of the Front Desk. Provide special arrangements or service to the all guests, by making arrangements oridentifying appropriate providers. Engage with guest while creating memorable experience by using empowerment, handling guest opportunities to achieve guest satisfaction. Assign room according to guest request and preferences, review/track/accommodate requests for room/check-out whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups.
確保前臺日常運作。協調和安排客人的特殊需求。主動與客人情感聯系，通過使用授權來創造一個難忘的經歷，把握好每個機會去滿足客人。根據客人的需求和喜好，為客人分房，復查、跟進換房和退房。提前為客人入住系統，并準備鑰匙卡。組織和協調團隊到店。
