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1、隨時為客人提供準確、快捷、禮貌的服務，必須在電話鈴聲三聲之內接起電話。
? ? Always provide guests with accurate, prompt, and courteous service, and answer the phone within three rings.
2、掌握客房狀況和預訂狀況，以及向訂房單位或個人索取必要的預定資料,確保電腦中的預定信息齊全。
? ? ?Monitor room availability and reservation status, collect necessary booking information from booking entities or individuals, and ensure that all reservation details in the system are complete.
3、處理傳真和電話預定，準確在電腦系統中輸入房間預定，并在當天及時回復和確認。
? ? Handle fax and telephone reservations, accurately enter room bookings into the computer system, and promptly respond to and confirm all reservations on the same day.
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酒店業--國際高端酒店/5星級
100-499人
國有企業
? 悅榕集團旗下全新品牌悅柳，是悅榕集團旗下高端康養休閑酒店品牌。? 以“養修之旅”為核心，將休閑度假、健康元素相結合。旨在讓賓客在旅行中享受簡約之美，在慢生活 里煥發精神，輕松擁享元氣生活。? 酒店擁有179間客房及復式套房，優雅的設計格調與充滿文化氛圍的北京大學光華管理學院融為一體。? 3間風格迥異的餐廳及大堂吧，總面積1000平方米的無柱式大宴會廳以及多功能宴會廳為您提供難以忘 懷的會務體驗。? 打造多種精彩煥活的旅行方式，加上先進的健身設施，健康營養的餐食以及自然舒緩的休憩空間，讓 您遠離城市喧囂，在風光旖旎里開啟愜意、煥活之旅。? Garrya, is a new and high-end health and leisure hotel brand under the Banyan Tree Group.? With "Journey of Wellness" as its core, it combines leisure vacation with health elements. The aim is to allow guests to enjoy the beauty of simplicity during their travels, rejuvenate their spirits in the slow life, and effortlessly embrace a vibrant life.? With 179 guest rooms and deluxe suites, blending elegant design with the cultural ambiance of Peking University's Guanghua School of Management.? Three distinct restaurants, and a lobby bar, as well as a spacious column-free grand banquet hall spanning 1,000 square meters and a versatile function hall, we provide an unforgettable setting for your events.? Create a range of exciting travel experiences, enhanced by modern fitness facilities, nourishing and wholesome dining options, and tranquil relaxation areas. Allow yourself to escape the urban noise and embark on a rejuvenating journey amidst stunning scenery.
