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崗位職責/職位描述

【崗位職責】

§??運用所有的市場工具，準備每周和每月的房間占有率和平均房價的營業預測報告。

To prepare weekly and monthly rooms occupancy and average rate forecastthrough the use of Business Intelligence and Revenue Management applications.

§??協助管理團隊和散客的房間狀態，確保使用最佳的策略和控制使利潤最大化。

To assist with inventory and forecasting methods of both FIT and groupbusiness, to ensure optimal strategies and controls are in place to minimisedisplacement and maximise total hotel revenues.

§??確保最佳的房態控制給團隊和散客銷售。

To ensure optimal inventory controls are in place for FIT / Group andfor the hotel as a whole.

§??詳細說明所有折扣策略符合客戶需求的套餐產品信息。

To define discounting strategies and adapt product packaging accordingto customer needs and consistency of product delivery.

§??緊密檢測競爭對手及市場波動的所有價格信息。

To monitor and constantly adapt pricing tactics in the context ofcompetitor strategies and market fluctuations.

§??檢測及確保所有分銷渠道是符合凱悅國際的價格策略。

To ensure the inventory distribution through all channels is in linewith Hyatt’s distribution strategy and closely monitor business shifts betweenchannels (Channel Management).

§??優化并監控酒店搜索優化策略（SEO）

To optimize and monitor the hotels search optimization strategies (SEO).

§??管理第三方零售分銷渠道，確保以優化的方式出現在他們的網站上。定期聯系第三方在線供應商并創建不同的生產和市場份額的目標。

To manage the 3rd party retail channels of distribution and ensureoptimal presence on their sites. Liaise with 3rd party on-line vendors on aregular basis and create distinct production and market share goals.

§??確保每日定價策略(DPS)的優化，必要時審查并協助重新定價策略(在酒店，已轉化為DPS，適用每日房價優化率)。

To ensure Daily Pricing Strategies (DPS) are optimized and to review andassist in the re-design of the pricing strategies if necessary (in hotels thathave converted to DPS, otherwise Rate of the Day optimization is applicable).

§??與數字營銷經理保持聯系，確保房價和優惠活動在Hyatt.com上都是最更新的。

Liaise with Digital Marketing Manager in ensuring room rate and specialoffers information on the Hyatt.com is updated.

§??通過有效的市場趨勢分析、發現新的商業機會、有效地管理資料庫、收益管理及價格策略，協助收益總監以及各營收部門不斷實現利潤最大化。

To assist all the revenue departments in maximising revenue and yieldthrough business trend analysis, highlighting areas of opportunity and ensuringdelivery and maintenance of optimum data mining, revenue management, pricingand distribution strategies on an ongoing basis.

§??協助市場銷售部總監/ 收益總監準備月度會議

To assist the Director of Sales & Marketing / Director of Revenue inthe preparation of the Monthly Meeting

§??在酒店營運過程中確保資料庫的有效性和真實性。

To manage the re-engineering and enforcement of business processes inall areas to ensure data cleanliness and data integrity.

§??根據Cognos和Opera的歷史資料為市場團隊提供有效的分析數字。

To provide the hotel Marketing Team with business intelligence based onCognos data mining solutions and secondary resources (PMS reports).

§??確保Cognos系統內數據的準確和有效性。

To ensure the accuracy and validity of the data presented in the Cognoscubes.

§??通過各種市場工具及渠道，提供酒店同行和直接競爭對手的分析報告。

To provide the hotel team with external market intelligence using toolssuch as Competitive Intelligence, Rate View, Future Pace, Omniture and Internetweb sites and other corporate resources.

§??提供數據以協助銷售團隊根據個人的商業計劃及客戶資源實現月度商業目標。

Providing data to Sales Team for their Personal Business Plans,corporate account classification (key account management).

【崗位要求】

1、大專及以上學歷，有同崗位工作經驗2年以上。

2、普通話清晰。

3、具有良好的產品電話銷售技能，能夠實現酒店客房預訂率最大化。

4、具有銷售業務談判能力，能合理調配酒店產品，分清先后，實現客房銷售目標。

5、具有良好的語言組織和文字表達能力，清楚，條理地表達銷售意向。

6、能夠督導團隊成員的預訂工作，指導下級提高電話銷售能力。