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崗位職責(zé)/職位描述

financial returns財務(wù)回報

·?????????? Assist training manager to prepare training budget.

協(xié)助培訓(xùn)經(jīng)理制定培訓(xùn)預(yù)算的準備工作；

Assist to control training cost and expenses.

協(xié)助控制培訓(xùn)成本和開支.

our people員工團隊

·???? Assist training manager in the implementation of all training activities

協(xié)助培訓(xùn)經(jīng)理關(guān)于培訓(xùn)活動的執(zhí)行工作；

·???? Urge to prepare training plan, complete the department monthly ?training reports.

督促準備培訓(xùn)計劃，并完成部門培訓(xùn)月度檢查報告；

·???? ?With related response of staff ?and sessions plan to monitor and evaluate the trainer's performance

借助相關(guān)的員工學(xué)習(xí)反應(yīng)和往后的課程計劃來督導(dǎo)和評估培訓(xùn)員的表現(xiàn)；

·???? Assist training manager to collect training materials from staff, and responsible for the procurement and preservation of these materials

協(xié)助培訓(xùn)經(jīng)理收集酒店員工的培訓(xùn)材料，并且負責(zé)這些材料的采購和保存工作；

·???? preserve and update the records of all training activities.

保存和更新所有培訓(xùn)活動的記錄；

·???? Communicate and coordinate with other departments to prepare the name list of training.

與其他部門交流和協(xié)調(diào)參加培訓(xùn)的人員名單；

·???? According to the requirements of leader to perform any other duties and responsibilities

按上級要求履行任何其他的職責(zé)和責(zé)任。

guest experience賓客體驗

·???? Compiles training materials according to the needs of staff, including audio-visual materials and teaching AIDS

根據(jù)員工的需求編匯培訓(xùn)材料，包括準備視聽材料和教學(xué)用具；

·???? Check whether all training courses are with professional spirit and in accordance with the requirements of the training manager.

檢查所有的部門培訓(xùn)課程是否都以專業(yè)的精神并且按照培訓(xùn)經(jīng)理的要求進行；

·???? With professional spirit to fulfil the teaching task according to the requirements of training manager

以專業(yè)的精神并按照培訓(xùn)經(jīng)理的要求履行教學(xué)任務(wù)；

·???? Through continuous training to help maintain a comprehensive, correct and based on the customers as the core of department standards and procedures, and overview of their implementation

通過持續(xù)的培訓(xùn)來幫助維護一個廣泛的，正確的和建立在以客人為核心的部門標準和程序，并且總覽他們的執(zhí)行情況；

·???? Organize orientation for new employees as required, including the brand training, grooming and hygiene, telephone etiquette training, and other projects

按要求對新員工做入職培訓(xùn)，包括品牌培訓(xùn)，儀容儀表和衛(wèi)生，電話接聽禮儀等項目的培訓(xùn)；

·???? To maintain and take care of training room, training facilities and materials

維護并照看培訓(xùn)教室，培訓(xùn)設(shè)施和材料；

·???? Prepare for ?all kinds of activities

籌備酒店各類型活動。

responsible business企業(yè)責(zé)任

·???? ?Assist to? develop and conduct English placement examinations and proficiency tests;

按要求協(xié)助發(fā)展和引導(dǎo)英語就業(yè)考試和熟練程度測試的工作；

·???? Understand the policies and procedures of the Green Aware, assist engineering department to obey the group standards.

確保了解Green Aware政策和程序的內(nèi)容，協(xié)助工程部按集團標準執(zhí)行；

·???? Has the responsibility to care the policies and procedures about professional, health and safety .

有責(zé)任關(guān)心和執(zhí)行與職業(yè)，衛(wèi)生和安全相關(guān)的立法，政策和程序；

·???? Familiar with hotel safety, first aid, fire fighting measures, emergency procedures and safety operation.

熟悉酒店安全，急救，消防措施，緊急程序和設(shè)備的安全操作；

·???? Take measures to alleviate the crisis situation actively, and inform the person of? the related potential risk. ?

主動采取措施緩解危機情勢，并通知相關(guān)潛在危險的處理人；

·???? Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

與酒店外的顧客和個人交往，包括但不限于：目前和可能的客戶，業(yè)主公司代表，供應(yīng)商，競爭對手和所在地社區(qū)成員。