- 職位性質：全職
- 工作地區：四川省成都市
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：英語(一般)
- 國際聯號工作經歷：優先
- 薪資待遇：2.6千-3千
- 職位有效期：2026-03-25至2026-06-23
職位：餐飲服務員
崗位職責/職位描述
INANCIAL RETURNS 財務回報
Familiar with the menu, beverage brand price, effectively promote to guests dishes drinks, increase sales.
熟悉菜牌，酒水牌價格，有效向客人推銷菜式飲料，提高銷售額。
Treat all tableware, etc., in strict accordance with operating procedures, do light to take light put, reduce breakage.
嚴格按照操作程序，對待所有餐具等，做到輕拿輕放，降低破損。
In accordance with the rules and regulations of the hotel asked professional processing, invoicing and payment.
按照酒店的規章制度專業的處理詢問，結賬和付款。
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OUR PEOPLE 員工團隊
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
?與同事、上級、團隊和各部門間建立合作和互信。
Communicate well to ensure effective shift hand-overs
相互溝通以確保順利地交班。
Actively participate in organised meetings
積極參加組織的會議
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
以專業、積極的態度與本部門和酒店的職員合作，和睦相處，培養團隊以便更好的相互溝通。
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GUEST EXPERIENCE賓客體驗
Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
?與所有的內部員工和顧客建立并保持良好的關系。以求提前滿足他們的要求。
Anticipate guest needs, handle guest enquires, and solve problems
滿足看顧客的需求，處理顧客的詢問，并解決問題。
Create a positive hotel image in every interaction with internal and external customers
在每次與國內外顧客的交往中注意樹立良好的酒店形象。
Adhere to hotel brand standards
遵守酒店的品牌標準。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
對酒店的產品和服務充分了解，以便更好的為顧客解釋和提供更優質的服務。
Assist guests and escort them to locations within the hotel at their request
協助客人并根據客人的要求提供幫助。
Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
對酒店的產品和服務充分了解，以便更好的為顧客解釋和提供更優質的服務。
Maintain current Hotel information to be able to provide information to guests
充分了解酒店的及時信息以便為顧客提供更準確的信息。
Never Say “No” or don’t has to any? guest or hotel staff.
絕不對任何顧客和酒店員工說“不”或者“不行”。
CORPORATE RESPONSIBILITY企業責任
Energy conservation, rational use of the facilities.
節約能源，合理使用各項設施。
Adhere to occupational, health and safety legislation, policies and procedures.
遵守職業，健康和安全方面的立法及政策和程序。
Familiar with property safety, first aid and fire and emergency procedures and equipment, and safety operation quickly.
熟悉財產安全的保護，急救和消防及緊急應變程序和設備，并安全敏捷地操作。
To take action to correct dangerous situation, and inform the supervisor of potential risks.
采取行動，以糾正危險情況，并通知上司所存在的潛在危險。
SCOPE OF RESPONSIBILITY責任范圍
Strive for constant improvement and take responsibility for your own performance?
力求上進并對自己的本職工作負責。
Adhere to InterContinental Hotel Group Corporate Code of Conduct
遵守洲際酒店集團的行為規范 。
Adhere to Hotel Handbook and general policies and procedures
遵守酒店手冊、政策和制度。
Adhere to Food and Beverage Policies and Procedures
遵守餐飲部規章制度。
Report problems to Management with suggestions for resolution
向管理層匯報問題，并提出解決建議。
Attending the all designed training and input in the daily operation
參加所有要求參加的培訓，并將其運用到日常工作中。
