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崗位職責/職位描述

FINANCIAL RETURNS財務回報

·     Control beverage and consumables in daily work.

·     日常工作中控制好酒水及易耗品用量。

·     Memorize hotel’s promotion information to enlarge customers’ consumption.

·     熟記酒店促銷信息，鼓勵客人增加消費。

OUR PEOPLE員工團隊

·     Maintain good relations with department staff and other departments.

·     與本部門員工以及其他相關部門保持良好的關系。

·     Assist other staff to complete tasks if necessary so as to work better together.

·     在有需要的時候協助其他同事完成工作，體現關愛，協作共贏。

GUEST EXPERIENCE賓客體驗

·     Ensure cleaning quality in rooms to improve GSTS.

·     保證客房衛生質量，提高客人滿意度。

·     Complete guest service assigned by superior timely and politely and meet guests’ requirements.

·     及時、禮貌的完成上級指定的對客服務并滿足客人的要求。

RESPONSIBLE BUSINESS企業責任

·     Enhance environmental awareness and lower impact on environment as many as possible.

·     提高環保意識，盡可能減少日常工作對周邊環境的影響。

·     Be familiar with property safety, first-aid, security and emergency procedures and operate equipment wisely.

·     熟悉財產安全、急救以及火災和緊急事故步驟，安全理智地操作設備。