- 職位性質(zhì):全職
- 工作地區(qū):四川省成都市
- 招聘人數(shù):1人
- 學(xué) 歷:高中
- 工作經(jīng)驗(yàn):不限
- 提供食宿:提供食宿
- 年齡要求:18-25
- 計(jì)算機(jī)能力:良好
- 語(yǔ)言要求:英語(yǔ)(一般)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷:不限
- 薪資待遇:2.5千-3千
- 職位有效期:2026-03-25至2026-05-24
職位:行李員|禮賓員
崗位職責(zé)/職位描述
Financial returns 財(cái)務(wù)回報(bào)
Be familiar with all the special promotions and actively promoted, such as: seasonal package, frequent privilege, and IHG Loyalty programme.
熟知所有特別促銷(xiāo)活動(dòng)并積極推銷(xiāo),如:季節(jié)性套餐計(jì)劃、??蛢?yōu)惠計(jì)劃、各種打包促銷(xiāo)以及洲際酒店集團(tuán)忠實(shí)方案。
Properly operate the equipments& facilities, take good care of property sector.
正確操作使用工作中的設(shè)施設(shè)備,愛(ài)護(hù)部門(mén)財(cái)產(chǎn)。
Be familiar with the first aid and fire emergency procedures.
熟悉急救以及火災(zāi)和緊急事故步驟,安全理智地操作設(shè)備。
our people員工團(tuán)隊(duì)
Keep good communication with colleagues, other departments and superiors, work better together to offer the memorable stay experience to the guests.
和同事之間,部門(mén)之間,領(lǐng)導(dǎo)之間,保持溝通,互相信任,合作共贏,給客人提供令人難忘的住宿體驗(yàn)
Accept colleagues from different countries with different ideas and cooperate effectively.
接受不同文化、不同理念的國(guó)家和同事,并有效合作。
Take an active part in department meeting, training; provide suggestion to enhance guest satisfaction.
積極參加部門(mén)會(huì)議、培訓(xùn),提出有助于改善及提高客人入住滿(mǎn)意度的建議。
guest experience賓客體驗(yàn)
Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.
檢查,標(biāo)注和存儲(chǔ)行李或由應(yīng)接服務(wù)員和門(mén)僮送到行李儲(chǔ)存間的客人物品。
Ensure all claim checks are matched with luggage tag on the item being retrieved.
確保所有收到的行李與行李牌相符。
Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.
及時(shí)將遺失物品通知前臺(tái)經(jīng)理或值班經(jīng)理和保安部。
Deliver checked items to departing guests in the absence of a door or bell attendant.
在門(mén)僮或應(yīng)接服務(wù)生缺席時(shí)將物品送給離店客人。
Maintain luggage and baggage storage room in a neat and orderly manner.
保持行李存儲(chǔ)間整齊干凈。
Promote team work and quality service through daily communications and coordination with other departments.
通過(guò)與其它部門(mén)的每天溝通和協(xié)作促進(jìn)團(tuán)隊(duì)合作和高質(zhì)服務(wù)。
May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
定期檢查和清理酒店入口和周?chē)鷧^(qū)域的垃圾和廢棄物。
Perform other duties as assigned.
執(zhí)行其它分配給的工作。
