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施展才華

    職位:行李員|禮賓員

  • 職位性質(zhì):全職
  • 工作地區(qū):四川省成都市
  • 招聘人數(shù):1人
  • 學(xué)  歷:高中
  • 工作經(jīng)驗(yàn):不限
  • 提供食宿:提供食宿
  • 年齡要求:18-25
  • 計(jì)算機(jī)能力:良好
  • 語(yǔ)言要求:英語(yǔ)(一般)
  • 國(guó)際聯(lián)號(hào)工作經(jīng)歷:不限
  • 薪資待遇:2.5千-3千
  • 職位有效期:2026-03-25至2026-05-24

崗位職責(zé)/職位描述


Financial returns 財(cái)務(wù)回報(bào)

  • Be familiar with all the special promotions and actively promoted, such as: seasonal package, frequent privilege, and IHG Loyalty programme.

    熟知所有特別促銷(xiāo)活動(dòng)并積極推銷(xiāo),如:季節(jié)性套餐計(jì)劃、??蛢?yōu)惠計(jì)劃、各種打包促銷(xiāo)以及洲際酒店集團(tuán)忠實(shí)方案。

     

  • Properly operate the equipments& facilities, take good care of property sector.

    正確操作使用工作中的設(shè)施設(shè)備,愛(ài)護(hù)部門(mén)財(cái)產(chǎn)。

     

  • Be familiar with the first aid and fire emergency procedures.

    熟悉急救以及火災(zāi)和緊急事故步驟,安全理智地操作設(shè)備。

our people員工團(tuán)隊(duì)

  • Keep good communication with colleagues, other departments and superiors, work better together to offer the memorable stay experience to the guests.

    和同事之間,部門(mén)之間,領(lǐng)導(dǎo)之間,保持溝通,互相信任,合作共贏,給客人提供令人難忘的住宿體驗(yàn)

  • Accept colleagues from different countries with different ideas and cooperate effectively. 

    接受不同文化、不同理念的國(guó)家和同事,并有效合作。

  • Take an active part in department meeting, training; provide suggestion to enhance guest satisfaction.

    積極參加部門(mén)會(huì)議、培訓(xùn),提出有助于改善及提高客人入住滿(mǎn)意度的建議。

guest experience賓客體驗(yàn)

  • Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.

    檢查,標(biāo)注和存儲(chǔ)行李或由應(yīng)接服務(wù)員和門(mén)僮送到行李儲(chǔ)存間的客人物品。

     

  • Ensure all claim checks are matched with luggage tag on the item being retrieved.

    確保所有收到的行李與行李牌相符。

     

  • Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.

    及時(shí)將遺失物品通知前臺(tái)經(jīng)理或值班經(jīng)理和保安部。

  • Deliver checked items to departing guests in the absence of a door or bell attendant.

    在門(mén)僮或應(yīng)接服務(wù)生缺席時(shí)將物品送給離店客人。

     

  • Maintain luggage and baggage storage room in a neat and orderly manner.

    保持行李存儲(chǔ)間整齊干凈。

     

  • Promote team work and quality service through daily communications and coordination with other departments. 

    通過(guò)與其它部門(mén)的每天溝通和協(xié)作促進(jìn)團(tuán)隊(duì)合作和高質(zhì)服務(wù)。

  • May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.

    定期檢查和清理酒店入口和周?chē)鷧^(qū)域的垃圾和廢棄物。

     

  • Perform other duties as assigned.

    執(zhí)行其它分配給的工作。