- 職位性質：全職
- 工作地區：海口市龍華區
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：3千-3.1千
- 職位有效期：2026-03-05至2026-05-04
職位：預定員/訂房銷售員
崗位職責/職位描述
· ??To process of all reservations inquiries, booking and customer service requests in an efficient, accurate manner, responsible for the execution of strategies in relation to inventory control and selling
處理所有預訂查詢，預訂及客戶服務需求，以高效、準確的方式進行所有預訂的查詢、預訂和客戶服務要求，負責房態控制和執行相關的銷售策略
PRINCIPAL RESPONSIBILITIES 主要職責- With proper telephone etiquette, answer all incoming calls within 3 rings with a smiling tone of voice
使用恰當的電話禮儀，以微笑的聲線在3聲鈴響前接聽電話
- Handle all faxes and email in regards to reservations and reply in a timely manner
處理所有的傳真和電子郵件，并及時的保留和回復
- Accepts reservations according to the room situation and availability
根據房間狀態去接受和處理預訂
- Know the product well including facilities, packages, promotions daily events and activities.
熟知酒店產品包括：酒店設施設備，推廣套餐，每日促銷活動
- Carr Maintain updated guest history profile and link such information to respective reservations.
維護更新客史檔案，并將這些信息保存和鏈接到預訂中
- Maintain accurate filing system in an organized and systematic manner.
以有條理有系統的的方式，準確進行文件歸檔
- Check all expected arrival bookings to ensure information are accurate and most updated.
核對所有預期到達的預訂，以確保預訂信息準確無誤
- Carry out further duties as and when required or assigned by Reservations Supervisor
在需要時履行其他預訂主管要求的職責
Perform any duties assigned by the Management deemed necessary.
執行任何管理層委托的工作。
REQUIREMENTS 職位要求1.??????? Education 教育學歷
§??? Form College degree or above
§??? 大學專科以上學歷
2.??????? Experience 經驗
§??? Relevant hotel experience is preferable
§??? 同等酒店崗位工作經驗為宜
3.??????? Job Skill / Knowledge 工作技能 / 知識
§??? Familiar with reservations tasks
§??? 熟悉預訂流程
§??? Dynamic team players
§??? 具有團隊精神
§??? Outgoing personality
§??? 性格開朗
§??? Good communication & interpersonal skills
§??? 具有良好的溝通能力和人際關系處理技巧
§??? Knowledge in Opera PMS system is preferable
§??? 熟知Opera操作系統
4.??????? Computer Knowledge 電腦知識
§??? Knowledge of MS office software
§??? 熟練掌握辦公系統軟件
5.??????? Language Proficiency 語言能力
§??? Good written & spoken in English
§??? 具有良好的英文讀寫能力
