- 職位性質(zhì)：全職
- 工作地區(qū)：海南省三亞市
- 招聘人數(shù)：若干
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：熟練
- 語言要求：英語(熟練)
- 國際聯(lián)號工作經(jīng)歷：不限
- 薪資待遇：3.8千-3.8千
- 職位有效期：2026-03-10至2026-06-08
職位：Front Desk Agent 前臺接待
崗位職責(zé)/職位描述
Provides personalized and efficient check-in and check-out service.
為客人提供個(gè)性化而又便捷的辦理入住和退房服務(wù)
Ensure accuracy of guest billing.
確保賬單準(zhǔn)確無誤
Adhere to all cashiering procedures.
遵循所有收銀規(guī)程
All guest information must be keyed into Opera and PSB system.
所有客人的信息都要輸入到Opera系統(tǒng)和公安系統(tǒng)
Communicate all changes in room assignment.
房間的分配上若有任何變動(dòng)都要及時(shí)溝通
Takes ownership of guest feedback.
對于客人的意見反饋要認(rèn)真對待
Assist Communications with switchboard duties of night shift.
夜班要協(xié)助總機(jī)值班工作
Assists with Reservations call after their office hours. Record and follow up any details.
協(xié)助預(yù)定部在其工作時(shí)間之外接聽預(yù)定電話，記錄并跟進(jìn)細(xì)節(jié)
Assists all departments in obtaining appropriate information regarding groups, inventory and guest information.
協(xié)助其他部門獲得涉及到團(tuán)隊(duì)信息，客房盤點(diǎn)及客人等信息
Keeps themselves informed of all details such as activities, promotions, site visits, VIPs arriving pertaining to the Resort.
要保證對酒店的相關(guān)信息如活動(dòng)、促銷、實(shí)地考察、VIP到達(dá)等保持實(shí)時(shí)更新
