- 職位性質：全職
- 工作地區：海南省三亞市
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：不限
- 薪資待遇：3.8千-3.8千
- 職位有效期：2026-05-18至2026-08-18
職位：Front Desk Agent 前臺接待
崗位職責/職位描述
Provides personalized and efficient check-in and check-out service.
為客人提供個性化而又便捷的辦理入住和退房服務
Ensure accuracy of guest billing.
確保賬單準確無誤
Adhere to all cashiering procedures.
遵循所有收銀規程
All guest information must be keyed into Opera and PSB system.
所有客人的信息都要輸入到Opera系統和公安系統
Communicate all changes in room assignment.
房間的分配上若有任何變動都要及時溝通
Takes ownership of guest feedback.
對于客人的意見反饋要認真對待
Assist Communications with switchboard duties of night shift.
夜班要協助總機值班工作
Assists with Reservations call after their office hours. Record and follow up any details.
協助預定部在其工作時間之外接聽預定電話，記錄并跟進細節
Assists all departments in obtaining appropriate information regarding groups, inventory and guest information.
協助其他部門獲得涉及到團隊信息，客房盤點及客人等信息
Keeps themselves informed of all details such as activities, promotions, site visits, VIPs arriving pertaining to the Resort.
要保證對酒店的相關信息如活動、促銷、實地考察、VIP到達等保持實時更新
